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Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I still have credit coming to me from several months ago. The item was out of stock. If you can put that credit toward this purchase. If I have a problem with the order I will NEVER order from your Co. Again. Also, you take way to long to get my order to me. Amazon gets things to me in two days!
I still have credit coming to me from several months ago. The item was out of stock. If you can put that credit toward this purchase. If I have a problem with the order I will NEVER order from your Co. Again. Also, you take way to long to get my order to me. Amazon gets things to me in two days!
Great online experience. The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes wear out too quickly and they don't get any more.
XL is more Large than extra large. Unfortunate because colors are pretty.
Sorry that you are not satisfied with the size.
To improve the product quality and service, may I know which item you are not satisfied with?
Size of items from different designers differ. Sorry that they did not fit your body shape.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Would like more cotton blends and more colors.
The automatic high charge for shipping & handling is too expensive. Luckily l was very attracted to the dress l ordered & the price of the dress. Thank you.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
The automatic high charge for shipping & handling is too expensive. Luckily l was very attracted to the dress l ordered & the price of the dress. Thank you.
The clothes took a very long time to arrive. When they did, everything was a complete disappointment. The fabric and material was cheap. I ordered jewelry as well. Again, cheaply made. I had to return all the clothing and it cost me 30 bucks to do so. I have little trust I will receive my refund. If I don't, or have to fight for it, I will contact the Better Business Bureau.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
So far great experience! In the description of the items looking for what material used to make either not listed or different when item received. Next time I will not order if Materials description is missing.
The prices were great but I totally wasted $150 as the quality was not what I would wear. I will only wear 1 out of the 6 items purchased. I gave the rest to charity
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which items you are not satisfied with?
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Such a great selection. I am hoping that everything fits well. But purchasing was a breeze.
Everything arrived in great packaging exactly as seen online. Just love everything so much!
First time. Not sure where to get 'coupon codes. Like items and prices so far. Will wait to see if quality measures up.
The seams on the clothes was visible. One shirt was much larger and did not have a finished seam on the neck. Will not be ordering again
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
My experience was very disappointing! The
Items looked so pretty in the ad but the sizing is way off so they were both too small and the quality was awful; unfinished seams and made so that a few times in the washer and they would fall apart.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
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We will do our best to improve the quality of our products.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Good shopping experience. Checkout is confusing when I use PayPal and transaction didn't go through. I had to go back in next day with credit card.
Good Experience with the company as in the past...!
The clothing and sizes I ordered were what I expected.
The shipping took a lot longer than I thought it would.
I would recommend this company to my friends.
Horrible.
The shirt was about 3 times to small.
No point in returning it, because it would cost as much to send it back.
Then to make matters worse, was offer 2 to 3 dollars to try to add cloth to shirt. Such an insult.
Shopping is great. Sizing is another issue, however.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
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As we checked, we have issued the refund on 2021-07-19 16:48:26, pls check your account.
We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Shopping is great. Sizing is another issue, however.
The dresses were either too small or too big! Need to return them which I hate having too do.
I found trying to get to add to bag was difficult.
Very happy with the clothes I bought in this online boutique. The quality is generally very good for the price and I have not had any issues with customer service or shipping.
Did not allow to put in my discount when using paypal.
Did not allow to put in my discount when using paypal.
It was great. Hope the clothes look as good in person as they do online. Really like your selection.
It was great. Hope the clothes look as good in person as they do online. Really like your selection.
The best place to shop online This is my second purchase on this website and I still love it! Reasonable price, good quality and the best is fast shipping. Guaranteed shipping method! I couldn't be more than happy
The photos present the products in a very flattering light; the items themselves merely adequate.
Very nice deals on interesting items
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
As we checked, you finished the payment for this order on Jun, 28th, and we did ship out the parcel that day.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
Your claim/complaint/feedback is very important to us and to our designers. We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.