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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I really like that all the clothes here are super cheap, the fabric of most of my blouses is a silk-like fabric that keeps you warm, this website really tries to please me!
The items I received were just poor quality replicas of the pictures in your ad. I ordered 7 items, all in the same size, and only 3 of them fit. The other 4 I just threw away because it's just not worth it to return them.
Good website to browse the internet, some clothes can be expensive, a bit unpredictable with some of the clothes, but so far everything I have bought here has been excellent quality and a very good price.
The sizes were what I had ordered and are fine. I like the shirts a lot
I am concerned about the sizes but I loved the shirts
Prices are good and the quality seems to be decent. A couple of pieces were of VERY thin material that I would not wear. Most pieces are much smaller than American sizes especially in the chest and arms. And the biggest drawback is it is very hard to return! Unfortunately, you have to read very carefully what they are made out of. I thought I was buying cotton and linen and most of it is not.
Received two shirts which were too large. The only way to return them is to send them to China at my own expense, and order two more in a different size.
I now have two shirts I can't use and I am also dissatisfied with their outside stitching. The shirts are darker in color and white stitching was used to hem them.
Sorry that you are not satisfied with the item(s).
We have been working hard to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Tried to complete my order quickly. Chat did not get back to me for some time, so I walked away.
I just had to write and say how impressed I am with my first online order here. The quality of the clothing coupled with the fantastic value for money is second to none. I can't wait to place my next order. Thank you for providing clothes that fit me and look fabulous... I love and enjoy shopping from here.
The clothing is without a doubt the worst quality material. The clothing and material were worse than cheap Halloween costumes in a bag. I am returning the items and want a full refund and a pre-paid shipping label sent to me. I can't even describe how bad all of the clothing was made. This was clearly false advertising, bait and switch and fraudulently represented on the website.
Amazing Prices, Tons of cute clothes, Perfect for my trip to Hawaii,
Shipping takes way too long.
I bought my favorite blouse online here! And I'm not lying when I tell them that every time I use it they ask me what brand it is... they are my favorite online store!
I get better online clothing purchases at this website than at a mall. I love the experience here because it is easy, I do it from my home and my clothing orders arrive without problem, in general it is fine.
Livraison rapide. C'est ma boutique en ligne préférée car ils ont la meilleure sélection de robes et une livraison très rapide. Je suis un procrastinateur total, donc c'est génial de pouvoir compter sur eux pour les commandes de dernière minute.
This company is tried and true! The customer service responds immediately to any question that you may have! The apparel is huge and the variety diverse!
This company is tried and true! The customer service responds immediately to any question that you may have! The apparel is huge and the variety diverse!
Nice selection. Slow on shipping. The color on some items not as nice as picture shows.
First of all, I can't believe that I have never come across this clothing website until now. How have I not heard of you before? I had a question about the progress of my order and they answered the email in a matter of minutes! I just received my second order today. I have bought 8 dresses so far and have no complaints! First of all, I can't believe that I have never come across this clothing website until now. How have I not heard of you before? I had a question about the progress of my order and they answered the email in a matter of minutes! I just received my second order today. I have bought 8 dresses so far and have no complaints!
Really perfection! Some time ago I tried this online boutique and I LOVED IT! I have continued to buy probably too many dresses and they are absolutely beautiful! They look amazing and are the perfect size, I am 12-14 years old and size L is amazing! The clothes are incredibly flattering and look and feel great! Every time I wear them they compliment me on how good I look! Absolutely incredible! The delivery is very fast and I have not had any problems. Easily my favorite online store BY FAR
It was easy to order. The items were received quickly.
The shipment of my orders have been fast. They estimated that the shipment would take two weeks, which was already faster than I expected considering that it was sent internationally, the dress arrived a day earlier as expected.
The site is much better, and shipping is much quicker. You have improved your service.
The site is much better, and shipping is much quicker. You have improved your service.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.