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Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.
I have not worn my new shoes yet, but they are much lighter than most I have. They feel comfortable and fit perfectly. I recommend this website if you are a shoe lover like me.
I would advise all the fashionistas to shop on this qebsite. It is a wise investment because all the clothing in it is of high quality. They don't rip you off when you're in a cat fight, they don't let you down when you run, and they never make you look fat.
Personally, it is difficult for me to shop at a physical store and find items that fit my body type and style, but this website has it all to my liking. I love their fashion sense and great low prices, but check the size chart before ordering.
This website is amazing; they make the overall experience quick and easy. I love the speed, the discounts, the quality of the clothes, and the customer service they provide.
Really impressive, there is a lot to see not just clothes. Lovely little museum of trendy designs and styles. It is definitely worth buying from these websites!
I have already bought 6 times in this online boutique, in all my purchases it was excellent, the delivery time a bit long but totally acceptable, the price is very good, it is worth it!
I got a small size dress here, it fits me perfectly! I loved the material, the bottom didn't itch or anything and it's very pretty, excellent website!
100% recommended website. Delivered earlier than expected. I got exactly what I asked for. I would use this website again to buy cute clothes. Excellent client service.
I love the styles, but one must pay close attention to each item's size chart for they vary greatly. The shoes I ordered were both in small sacks, causing both pairs to have severe creases that look permanent. Had they put firm packing stuffing into the shoes, this would not have happened. The smaller shoe size was too big and the larger shoe size a bit small. Again, sizing issues.
It was obvious when I tried to use the "chat" that there was a language problem. So, they just stopped trying to communicate by closing the chat device. Then I tried emailing them - concerning how to fasten one of the pair of shoes. There was no mention of it on the website and no picture or video to show the unusual way these shoes fasten. Still have not received any instructions.
Be aware: return shipping is on the buyer!
It is an interesting site with so many terrific clothing items - the styles are unusual. But the sizing, like so many of the Chinese websites, are all over the place. No, I will not be ordering from them again. If they want to do business in America, they should get the sizing correct.
I had a little trouble adding things into my cart; I hadn't looked down far enough to see the black bar to hit.
I had a little trouble adding things into my cart; I hadn't looked down far enough to see the black bar to hit.
It doesn't look like the one on line so I am disappointed
Good I like what i seen on line look nice
Will wait and see how shipping and ordering process goes before submitting feedback
Will wait and see how shipping and ordering process goes before submitting feedback
Quality is very poor was very disappointed nothing like I expected. Sandals can not even keep on feet nothing to hold them on want to return requested return approval never received. Never will order from you again.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
As we checked, your shoulder bags are in transit. Hope you receive the parcel(s) soon.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Knew what I wanted but took a while to find. Excellent choices.
I can tell you this website is the bomb, I really like shopping for clothes here, I have a couple of tops and I plan to do more in the future.
The dress is very beautiful, the description on the website is accurate, and the size is correct. Very responsible shop, arrived at my house in about 10 days.
Beautiful Clothes, getting ready to take a vacation& found every thing I needed.
Beautiful Clothes, getting ready to take a vacation& found every thing I needed.
I was expecting to receive my dress within 15 days for an event I was attending and it took 18 days
Thank you for your feedback and sorry for the inconvenience.
As we checked, you finished the payment for this order on July, 4th, ans the parcel delivered on July, 14th.
We did not find email record from your side before.
We’ll keep improving our products, delivery and service.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Great, except standard shipping of 20-30 days is a long time. I was expecting 7-10 days.
Was straight to the point
I needed to return some items but was not able to.
We are sorry that we do not provide the phone service at the moment, but you could contact us by e-mail.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
It is the first time that I buy shoes online and this online boutique has met my expectations. They are very comfortable and pretty. It met my expectations, thank you very much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We're sorry about the service that you received on this occasion. Please accept our apologies from the inconvenience this has caused.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.