Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good night! I have made 2 online orders here that have arrived very quickly. In two weeks I received it, and I am very happy, I love the clothes. I hope I can ask for more.
The offer, buy another item of a certain value in order to get free shipping kept increasing each time I added an item to my cart - so I never reach that free shipping - that part appears to be a scam and caused me to remove several items from my cart. I decided to try this company and bought some items, but if the quality of the clothing is poor I will be leaving a negative review. The quality of one of the items were below my expectations. While I like the prints, the clothing is not well made and the fabric looks cheap.
This online clothing store has some nice and very cheap clothes, the delivery is by registered mail, so it is a little slower than I expect, but the clothes are of very good quality.
Didn't want to use PayPal at all.
Nothing to say.
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YI received the sandals I ordered but they are too big even though I indicated my correct size. You guys make it too difficult to return items so I will have to either give them as a gift to someone or sell them for peanuts. I am dissatisfied that your sizes do not seem correct.
Your cost of shipping is too high! I hope indeed to receive my order within 10 days!
This is my second dress that I have ordered here; As always, the quality, fit, customer service and shipping are excellent. It is obvious that this online boutique cares about its product and its customers.
The first time I used this service you found them very useful for buying clothes online, the shipping time was fast and the clothes were great
I have some issues with your return process.
I would never order from this site again because I would have had to pay $60 to send my returns to China. It's a shame because I do lke their products. It doesn't really help me to get 15% or 25% back for the things I wanted to return. In the end I gave my returns to a homeless person.
In the U.S. we don't usually pay for returns and the return process is pretty simple. I don't recall seeing anything on their site that said returns would have to be sent to China at my expense.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
I have some issues with your return process
Fair. Prices very Fairfield prices. Fair prices liked product
Blouses did not fit. Too expensive to return to China. Refund only 15% of total cost.
The jumpsuit looked exactly like the image they showed me on the website, I was constantly updated on my email submission, it is definitely a very reliable boutique!
The online shopping service was lovely, the pants arrived quickly and safely. If it is like the image on the website, the waist and length measurements are perfect.
The sweaters that I buy in this online boutique are very well finished and the seams are well sewn, giving a feeling of resistance and quality. Shipping was a little slow, but unlike other online purchases, I am satisfied.
I had ideas found when shopping at this online store due to mixed reviews. I was very happy with the first order that I received pretty quickly and I was happy with the quality. I just placed another order. I hope this request is as simple as the others.
Worst quality ever, plus will cost you a fortune to ship it back to China if you want to return it.
You will be very disappointed with your order. Don't waste your money.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
Love the unique clothes but having difficulty with return
Really like the clothes but they do not look good on all body types. If you return something it has to go back to China which is costly. Just make sure you purchase something you know you are not going to return.
Really like the clothes and easy site to use.
My order arrived quicker than expected, particularly as I live in the UK. The packaging was intact and the contents were in a great condition. I love the dress I ordered and it fits really well and I feel great wearing it. Now looking for my next purchase but there are indeed too many wonderful choices!
Garments are cheap and do not look like they do in pictures.
I have already purchased 4 items prior to today and the total experience was great. Everything from ordering to receiving the items from Anniecloth went very well. That's why I am ordering again. Thank you.
I have already purchased 4 items prior to today and the total experience was great. Everything from ordering to receiving the items from Anniecloth went very well. That's why I am ordering again. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.
We are a trustworthy online shopping store.
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.