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Angi (formerly Angie's List)
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Angi (formerly Angie's List)

angi.com
California
1 review
0 helpful votes
Follow Brent A.
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I had a leaky faucet and looked for a plumber on Angis list. This guy came out and said I needed all this work that it was going to be 1400. He said "let's do this tomorrow!" I ended up using a plumber that a friend used and he charged me 180 bucks and came back a couple months later to do the recommended work for another 450. Angie's is just a bunch of crooked contractors that will send estimators out. I thought it was access to local handyman, but that's done. Beware! I will never go through them again.

Date of experience: July 10, 2023
Texas
1 review
0 helpful votes
Follow Den R.
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I loved the old Angie's List. Homeowners and customers of contractor services could easily look at the reviews for any contractor, look at rankings based on best overall reviews, and obtain lots of useful information. Since it was taken over by Home Advisor, all the good features of Angie's List have disappeared. I was a paying customer of the old Angie's List and was glad to pay for the good features and service. Now, the new "Angi" just sells your contact information to the highest bidder; the ones that are shown as "pros" have mediocre reviews at best. I will not be using Angi in the future.

Date of experience: October 7, 2023
Colorado
1 review
0 helpful votes
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I went to Angies List looking for an electrician for a wiring issue. After visiting the site, I got a phone call form a salesperson from Angie. He asked some questions and then quoted me a price of $670.00 without anyone ever setting foot inside my home to evaluate the issue. I told him that was ridiculous and ended the call. I did get my wiring issue fixed for $100.00 from a qualified electrician. Do your homework before agreeing to anything or any price.

Date of experience: June 26, 2022
California
0 reviews
0 helpful votes
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After a request from Angi for tree services I was contacted by M&J Tree Service. They provided the service on the same day and did an excellent job. It was actually more than I excepted. Very good pricing. Highly recommended.

Date of experience: June 25, 2022
Alabama
1 review
3 helpful votes
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DO NOT TRUST THEM
August 26, 2020

We bought a warranty policy because they were recommended on Angie's list however when I came down to it they have done nothing but try to cheat us and they won't pay any of the claims for the appliance that broke and are trying to give us 1/5 of the cost. I wouldn't purchase another product that was recommended by Angie's list again ever in my life

Date of experience: August 26, 2020
Virginia
2 reviews
4 helpful votes
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Booked a handyman on the 2/17/22 for 3 hours today for nearly $100.00/ hr. To hang two lousy curtain rods, and the clown they booked never called to confirm. When I finally called his phone number all I got was his stupid VM which said it had not been set up. I called Angi CS to report my concern that their "pro" might not show up and spoke to Raj (not his real name) who had a bad Indian accent, who explained the booking was made and I needed to be patient. I told Raj, I waited five days and that "professionals" confirm bookings the day an appointment is made, and they return messages. Then Raj explained the phone number listed for him was one they gave their "pros" and was not legit, and they would change me a $15. Cancellation fee, and I told Raj, I would inform my bank not to pay it, because there was no booking because the booking was never confirmed by their "pro." This is obviously a scam.

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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Zero stars!
June 4, 2022

I booked a move-out cleaning for my home 2 weeks in advance. I got several reminders and responded to all requests for more information. My contractor never showed and didn't respond to my calls or to Angi's. When I got the contractor's voicemail it was for an auto design company in a city 35 miles away. Such a waste of time, and now I have to unload my car and stay in my empty home overnight waiting for a different cleaning service to come tomorrow since no one can come today. Why would they book my house cleaning with an auto designer? And why didn't the professional ever contact me or Angi in any way? I will NEVER use Angi for anything ever again.

Date of experience: May 5, 2022
Minnesota
1 review
0 helpful votes
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Fence Minnesota LLC
August 4, 2022

The owner, Steve McGuire, will bid the job, take your money and never get back to you. I gave him $1,000 to do a job then he never answered any of my texts, emails or phone calls. When I asked for my money back he sent it back after I had asked for 3 weeks. The check bounced. I guess I'm going to have to sue him.

Date of experience: July 5, 2022
Massachusetts
1 review
0 helpful votes
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Flim Flam Contractors
September 5, 2022

I tried using Angi for three separate projects - appliance repair, insulation, and plumbing. In each case, the contractors who responded either failed to show up, were way overpriced, or extremely unqualified for the work. I was also pressured to pay outside of the App. I ended up finding contractors on my own who were better priced and more reliable.

Date of experience: August 6, 2022
Washington
1 review
0 helpful votes
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Fast Water Heater Company
June 29, 2022

Adam and Jackson showed up on time; made a thorough analysis on our water system and old water heater; made suggestions and gave us estimates. They were very professional! At the end of our new water heater installation, Adam and Jackson provided a detailed run down of safety procedures which were much appreciated. We would definitely recommend their services!

Date of experience: June 29, 2022
Michigan
1 review
0 helpful votes
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Dispute my leads!
September 10, 2022

I get a lead in that I can't accept I dispute it I get another lead that Isn't the job I do so I disputed it. Angie's list usually disputes leads right away when i ask it gets disputed but now, they come in and they never follow up with the dispute so now my account goes past due once again! Then you send out an email saying sorry at this time You can't do nothing about it. You charge my account for jobs that need disputed to then only add credits once the past due amount is paid. Where's my credits or refund for the jobs I can't do!? I took on 2 more disputes and I must pay 100$ when you guys needs to dispute them before my account goes past due again. You guys love to add up $ but not actually help us resolve leads we don't do.

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
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Pain in $#*!!
September 12, 2022

If you book or put your information, beware, I receive 2 calls per hour (not joking) at least 8 emails per day advertising or checking up. Still have not been unsubscribed, blocked my number and deleted the app. The service Is helpful but it is not worth it, book on your own, I am using another company if needed.

Date of experience: August 13, 2022
New York
1 review
4 helpful votes
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I have found this to be a very valuable tool for finding well qualified people for hatever I need. There are still not enough reviews, but they are doing a great job. As more people discuss their experiences, it should move up to a full 5 stars!

Date of experience: August 4, 2011
Washington
1 review
0 helpful votes
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A little hard to navigate through app.
July 16, 2022

Talked to two people from Angi to help with the affirm financing and got nothing but triangulation with poor communication on the process. The app says all you have to do is a "quick application and answer in minutes." This was not the case! I got off the phone after spending well over 20 minutes with Angi Pay so confused and frustrated by the way I was treated I just decided to use my master card and pay the business directly. Angi either needs to ditch their relationship with Affirm financing or hire people to accurately communicate the step by step process needed to use Affirm financing. Very Poor!

Date of experience: June 16, 2022
Kentucky
1 review
0 helpful votes
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Leads
May 5, 2022

So far I'm not happy w Angie's leads. Customer types in info not knowing the info gets sent to 5 to 15 contractors that each pay between $50.00 to $200.00 and up. I think if Angie's leads would make customers aware it would be fair to us contractors. They want us to pay for leads but they don't appreciate us enough to make people aware. I do not think I will be with them much longer. Definitely feel taken advantage of.

Date of experience: April 5, 2022
New Jersey
1 review
1 helpful vote
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This is a platform for advertisers, not for common folks. The number of "sponsored" listings is so huge, one could barely see the real ones. In addition, the platform is designed in a way that makes it hard for a new person on the platform do distinguish paid from free listings. I wish I knew this before signing up with them.

Date of experience: October 20, 2021
Wisconsin
1 review
7 helpful votes
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Deceptive and Inflexible
October 28, 2020

I signed a one year contract with Angie's List with the promise that hundreds of leads were available to me and waiting. However, this was not true. I booked zero projects off of Angie's List. They would not allow me to cancel my membership without paying a hefty fee. Overall, this is a shady business I would not recommend dealing with.

Date of experience: October 28, 2020
Colorado
1 review
0 helpful votes
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Basement Waterproofing
August 16, 2021

We had Complete Basement Systems waterproof one wall of our basement and install two sump pumps. I cannot say enough about the professionalism and courtesy of the crews who did the work. They arrived on time as scheduled, set to work and worked into the evening to complete the tasks, including clean-up. They were each courteous to my wife and myself. The Contractor Representative who first reviewed out situation identified an unrelate plumbing problem that our plumber was able to fix prior to the basement work. He was also thorough enough to recommend a couple of items we knew we needed, which the competitor did not even consider, or perhaps did not do. We prefer to have a job done completely than to save a few dollars by forgoing needed work that we are unaware is needed. That is why we call on professionals. The cost was competitive with other estimates we had received.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
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Rescreen Lanai Porch
October 4, 2022

Tim and Joey were at our house to rescreen our front porch windows, they face east so hopefully it will help in the mornings. Have had a good experience with this company and they were great a rescheduling us due to hurricane Ian. Prompt and on time.

Date of experience: October 4, 2022
Ohio
1 review
6 helpful votes
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I am just starting out with a home reorganizing and staging business.
I signed up for Angie's List for $300 per month. I learned the next day that I could have had my business on Angie's List for FREE. What I had gotten roped into was actually a $3600 annual contract.
I was on the hook for $300 and was told that to break the contract I had to pay 35% of the $3600 or $1,155.00.
I tried it for about a week in hopes something would happen, but of course nothing did. Then when I tried to get in touch, and to get questions answered, I got no response.
I went ahead and ended the contract so I'm waiting on a final invoice.
This was the worst financial hit for me, and just before the holidays. I'm beyond discouraged and completely disgusted by this company.

Date of experience: December 13, 2019

Overview

Angi (formerly Angie's List) has a rating of 3.9 stars from 2,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Angi (formerly Angie's List) most frequently mention great job, timely manner and home improvement. Angi (formerly Angie's List) ranks 105th among Local Reviews sites.

service
718
value
666
shipping
197
returns
278
quality
581
This company does not typically respond to reviews
+345