website thubmnail of AMIClubwear

AMIClubwear

How would you rate AMIClubwear?
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New Jersey
1 review
0 helpful votes
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TERRIBLE, AVOID!
April 28, 2017

Their size guide for swimsuits are wrong! I bought a size small and it didn't fit. It seemed like It should be a xxs! Wasted $30!

Date of experience: April 28, 2017
Virginia
1 review
0 helpful votes
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I was unable to reach customer service representatives on a timely manner. Have to keep calling. Before I finally spoke to one.

Date of experience: December 12, 2014
California
1 review
0 helpful votes
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Aimclubwear
September 18, 2021

I love this site! Good quality and great prices. I definitely would recommend shopping on this site to EVERY female out there!

Date of experience: September 18, 2021
Texas
1 review
5 helpful votes
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My experience was great. I felt well taken care of it was like it was my mother get me ready for prom all over again.

Thank you again

Date of experience: May 17, 2019
Virginia
1 review
2 helpful votes
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DO NOT BUY FROM THIS COMPANY IF YOU NEED WHAT YOU ORDER ANYTIME SOON.

I'm not sure if this is a legitimate business or a scam. Over a week ago, I ordered a party dress for a Christmas party. Their website states shipping within 2 days, and I paid for upgraded shipping, expecting to receive by the end of the week. It has now been over a week and I still have NOT received my shipment... furthermore, it still has NOT shipped!

I've placed 4 phone calls to the company, I've never gotten to a real person. I am placed on a 15 minute hold with overly loud on-hold music, then a voice comes onto the line stating that due to excessive phone calls, they are busy helping other callers and my call will be disconnected. Then the phone call disconnects!

I have emailed them several times, only received 2 responses, the rest have been ignored. Both have stated the same thing, Your order is currently being processed.
As your order contains special products through our Expanded Assortment Category, additional processing time will be required.
Your order will leave our warehouse once the special products are fulfilled.
We will send you an email notification with a tracking number once your order has been shipped.

However, when I placed the order, it never referred to "expanded Assortment Category". Everything states that it will ship in 2 days. I'm now on day 9, still not shipped and they can't even tell me when it will ship!

I strongly suggest you only order from this company if you don't need your clothes anytime soon, and don't ever expect to get an honest straight forward answer from them. They won't!

A very unhappy customer

Date of experience: November 21, 2016
Texas
4 reviews
4 helpful votes
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Love it
March 6, 2017

I have ordered several times from this site and I get exactly what I ordered they ship fast. Overall happy customer

Date of experience: March 6, 2017
Texas
1 review
0 helpful votes
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I always enjoy shopping on this site
December 10, 2014

I always enjoy shopping on this site. I always find more than what I'm looking for. I'm referring my family and friends to this site! It's great!

Date of experience: December 10, 2014
Arkansas
1 review
0 helpful votes
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I was happy with the product but not necessarily the way the product fit. I found they were not true to size and ran kind of small.

Date of experience: December 12, 2014
New York
1 review
1 helpful vote
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Horrible!
May 1, 2016

Ordered over two hundred dollars of items and was very disappointed with every step of the process! I found the items and the prices very good online, but as soon as I received them I learned the quality was very low. One of the dresses I ordered had been worn. Tags cut off and stains found on dress! I also found a pair for shoes I ordered damaged and not wearable! I was also sent a confirmation on a necklace I never ordered!

I went to the website thinking I could just fill out a form. I had just received the items in the mail (less then 24 hrs.) I found that you could not even find anything on there website giving you instructions on how to exchange or request a refund! I had to Google AMI Club wear returns and was able to find a email address that you email your concern to and they will tell you what to do! WHATTTT anyhow I did and received an email stating I needed to take pictures of each item damaged and prove with a pictures, item number, packaging and product... that I was showing everything I have ordered many times from many companies and will not be returning anytime soon! Not sure if I will get my money back! After sending 25 pictures of everything we will see

AMIClubwear.com
******* E Temple Ave
City of Industry, CA *******

We are very sorry to hear that you have received a damaged item.
At this time for quality assurances, are you able to provide us with a picture showing the damage on the product?
Our returns department will review the information and find the best solution to remedy this situation.
In most cases, if damage can be verified by picture, it will help us in expediting our assistance to you in resolving the matter.
Your information will also greatly help us improve in our services.

We look forward in hearing back from you and to further assist you on your return.

AMIClubwear.com
******* E Temple Ave

Date of experience: April 28, 2016
New York
1 review
0 helpful votes
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I have been looking for boots like the ones I ordered for sometime. I love them, and they arrived quickly!

Date of experience: December 15, 2014
California
2 reviews
3 helpful votes
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GREAT
May 6, 2019

I have a hard time finding shoes in my size. It's very nice to find shoes that I could afford. You have some very beautiful shoes.

Date of experience: May 4, 2019
Bangladesh
2 reviews
4 helpful votes
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At first i was panicking that will i get the product in time. But when i ordered after that they delivered in time and quality products

Date of experience: October 17, 2014
South Carolina
4 reviews
3 helpful votes
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Cheap shoes...
August 11, 2010

Cheap shoes... shoes came on time. All shoes where there, but shoe size are wrong. Brought 8 pair of shoes but only 4 are actually true to size.

Date of experience: August 11, 2010
Georgia
1 review
0 helpful votes
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One pair of my shoes stated one size on the box and another size was in the box. Two other pairs were too small for the size ordered.

Date of experience: December 10, 2014
Indiana
1 review
3 helpful votes
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My dress looked nothing like the picture in the picture it was all black when I got it, it was black with gold lace I will NEVER order from here again.

Date of experience: February 19, 2015
AMIClubwear C. AMIClubwear Rep
over a year old

Hi Tamara. We're reached out to you and have not heard back. If you are not happy with your product, we will definitely take care of it for you. Please contact us for assistance at 855-264-9327 or support@amiclubwear.com. We look forward in hearing from you.

Massachusetts
1 review
1 helpful vote
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A Satisfied Customer
August 22, 2015

This past Christmas I bought the majority of my nieces a pair of shoes, and they LOVED THEM. In two cases they needed a size larger 8 ( needed a 9 and 9 needed a 10).

Date of experience: August 19, 2015
California
1 review
0 helpful votes
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Purchased a swimsuit and it was horrible quality and it was see through. Will never shop here again.

Date of experience: September 13, 2017
AMIClubwear C. AMIClubwear Rep
over a year old

Hi Destiny,

Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Have a wonderful day.

Warm regards,
AMI

Illinois
1 review
9 helpful votes
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No shipping, no refund
August 17, 2016

Did not ship the whole order and never returned the money for the rest. PayPal did not help either. Total scam.

Date of experience: August 15, 2016
Tennessee
4 reviews
3 helpful votes
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Ok
August 22, 2015

Nice things. But my clothes fit like little girls clothes. Even when I order a size bigger my clothes still fit like smaller women clothes.

Date of experience: August 19, 2015
Alabama
1 review
0 helpful votes
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Shopping went well
November 5, 2021

I have not received my order yet but I just placed it. I'm excited to receive my order. My boyfriend is going to love it!

Date of experience: November 4, 2021

Overview

AMIClubwear has a rating of 2.5 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AMIClubwear most frequently mention customer service, store credit and bathing suit. AMIClubwear ranks 20th among Shoes sites.

service
99
value
96
shipping
99
returns
76
quality
90
+82