DO NOT BUY FROM THIS COMPANY IF YOU NEED WHAT YOU ORDER ANYTIME SOON.
I'm not sure if this is a legitimate business or a scam. Over a week ago, I ordered a party dress for a Christmas party. Their website states shipping within 2 days, and I paid for upgraded shipping, expecting to receive by the end of the week. It has now been over a week and I still have NOT received my shipment... furthermore, it still has NOT shipped!
I've placed 4 phone calls to the company, I've never gotten to a real person. I am placed on a 15 minute hold with overly loud on-hold music, then a voice comes onto the line stating that due to excessive phone calls, they are busy helping other callers and my call will be disconnected. Then the phone call disconnects!
I have emailed them several times, only received 2 responses, the rest have been ignored. Both have stated the same thing, Your order is currently being processed.
As your order contains special products through our Expanded Assortment Category, additional processing time will be required.
Your order will leave our warehouse once the special products are fulfilled.
We will send you an email notification with a tracking number once your order has been shipped.
However, when I placed the order, it never referred to "expanded Assortment Category". Everything states that it will ship in 2 days. I'm now on day 9, still not shipped and they can't even tell me when it will ship!
I strongly suggest you only order from this company if you don't need your clothes anytime soon, and don't ever expect to get an honest straight forward answer from them. They won't!
A very unhappy customer