• Ameritrade

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Overview

Ameritrade has a rating of 2.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Ameritrade ranks 288th among Stock Trading sites.

  • Service
    2
  • Value
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Ameritrade?
Top Positive Review

“Great but sometimes seems like holding back”

Jimmys E.
3/2/23

It must be me. I dont see any other logical explanation. Very pretty, but would like more service…..

Top Critical Review

“Stay away from them!”

Barney G.
4/7/23

They are nothing but thieves, if you also lost your funds to them and you're a victim,report to "FL AS HASS ETRE COU P • co m" and file for your refund.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user barneyg15
5 reviews
0 helpful votes
April 7th, 2023

They are nothing but thieves, if you also lost your funds to them and you're a victim,report to "FL AS HASS ETRE COU P • co m" and file for your refund.

Service
Value
Quality
Thumbnail of user jimmyse
1 review
0 helpful votes
March 2nd, 2023

It must be me. I dont see any other logical explanation. Very pretty, but would like more service…..

Service
Value
Quality
Thumbnail of user jani19
2 reviews
18 helpful votes
November 27th, 2019

I have been using them for about 10 yrs now -- great company, security conscience, and easy to use on all areas.

Thumbnail of user cecild10
4 reviews
5 helpful votes
April 28th, 2023

I cannot agree more with the incompetence at Schwab/Ameritrade Fraud deparment. One of the worst brokerages. Yesterday, they did not even know about fraudulent activity on my Ameritrade account till I called them. Till now, there is no access to my account. Useless people and you wonder how they have a job in the fraud department. The people in the fraud department could not even answer basic questions.

Think about it. People employed by Schwab/Ameritrade could not answer basic questions. And these are the clowns who have imposed restrictions on my account without my permission?. Nobody gave you permission to impose any restrictions if you don't have secure systems and competent staff if something is amiss. They are unable to secure their own systems, clueless when fraud takes place, and then impose restrictions on your account without your knowledge. So I cannot purchase anything just because they want to safeguard their incompetence to protect accounts. For this, they have Sr. Managers, Directors, Sr. Directors, and VP's. - all a bunch of bureaucratic, inept politicians who spend their time filling their pockets with shares and options instead of actually running the company the way it should.

I am an experienced IT guy with 30 years, PMP, Scrum Master, and CRISC certified in Information and security control.

Tip for consumers:
Incompetence and ignorance in their fraud department. No knowledge of how to handle risk and fraud. Cannot answer basic questions. Never returns calls. Absolutely no courtesy.

Products used:
Ameritrade account.

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