On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wheel fits perfect received order in time love this site I'll be order more parts soon
The proven ground fender flares for f150 didn't fit the rear no pilot holes for rear fenders I would like my money back
Easy to install and works fantastically. Worth every penny I paid
Fast shipping and awesome service, everything exactly I was looking I recommend
Estimated ship date was 2 weeks after I placed order. So when I contacted customer service about it they immediately just went straight to canceling order and had no explanation as to why it takes so long to put an item in a box and ship it.
The part came packaged and taped up nicely it was easy to install even though the directions were little vague
Ordering online was easy and fast. Received my order as promised and exactly what I had ordered.
Everything went smoothly from searching for the product I wanted to the checkout. Love how quick everything went, not even an hour later I was already sent my tracking number. Can't wait to buy more from here!
Order came quickly. Hubby installed them in about an hour or less. Look great!
Ordered boards, delivery was early.
Very good service.
Part was here fast, AT 10/10. Shipping company 3/10 shipping container smashed.
Easy to order and check out using on-line catalog. Excellent communications after purchase and quick shipping.
I only gave a 3 star rating so to the fact I received the wrong item. With that said the return process was easy and Rachel was a big help. Hopefully I will get the right item soon.
This leveling kit was exactly what I needed, install was straight forward and really like how it looks like a factory part
Good products. Looks good awesome products looks good on my truck
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members