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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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There was a mix up on order I received but customer service corrected it and sent out the proper one quickly. Thank You for that
Delivery was right on time if not a little early. Recieved everything' I ordered and was very happy. Thank-you
Nice grill easy to install shipping sucked never us Fedex
Not only was it a very reasonable price but the quality is second to none. Not to mention the fast shipping. Over all American Trucks is a A1 company all around.
Fit great, easy install, great price, awesome look!
I received my order and had to do a return / exchange. The customer service rep was awesome, and my issue was handled first class. Had all my return information in minutes. Thank you!
It was simple and easy very well explained and description was very accurate and easy to make my choice.
Received my headlight order in a couple days and it was a quality product, very happy
Easy to shop, great details and information. Tuner worked as described. Big improvements. Very happy.
Quick and easy to order and was delivered. The site makes it very easy to use and find what you are looking for. Plus the carrying plenty of different brands.
Got the delivery and performed the install. Fits great. Had to do some diagram research and tie in my yellow low beam light wire and black ground from my headlight plug. Worked out perfect
Always pleased with the orders I place. I recommend to anyone.
FedEx again left a beat up box on my front porch. Noticed an hour in installing, that main frame was dented. Have already contacted AT for return. What a pain in the rear…
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Amy
Ext 257
I've used your services several times. Items that I bought were delivered always according to the agreement in time, always very well packed and I received them as expected, no damages whatsoever
More likely will use your services in the future and will absolutely recommend you to my friends and family
Thank you
Sylvester B.
Great product at a great price Will definitely look for more stuff on here
Excellent experience totally recommend. They have a large selection and customer service is awesome.
I have ordered maby 2-3 from them and so far so good so I'll deff come back for more truck related items.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257