Overview
American Trucks has a rating of 4.1 stars from 11,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
Good experience, found what i wanted. I haven't recieved them yet. So I'm hoping they look as good in person.
Did not get the discount that was advertised plus the 2 to 3 day anything over 119 didn't get that and I spent nearly 300 dollars. Some other place needs my money. Should have went some where else I knew better
Great service great part can't wait to put it on didn't take long to receive my part.going to put it on myself thanks to video from American trucks.
Item Ordered and to my disbelief it arrived in 24 hours. Assembled now and it looks great on my truck. Absolutely recommend!
Gentleman who took my order was very helpful & informative! Plan to utilize AT for all my F150 needs in the future.
Very happy with your shipping and the selection of things on your site for my truck
Headlights that i ordered a poorly made and dont clip into place.
Curtis,
Thank you for taking my call today, it was my pleasure assisting you. Please feel free to reach out to me if you need anything further.
Kelly 1395
Very poor customer service will not order through American trucks again
Hayden,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
Probably the best and most efficient group I've ordered from. They were quick to respond and help me with my order.
Fast shipping great variety great products item arrived earlier than expected
I recently ordered my parts from and I'm really impressed! The website is easy to use, and they had exactly what I needed. Shipping was fast, and the parts arrived in perfect condition. Great quality too—they fit perfectly and work flawlessly. Customer service was quick and helpful with my questions. Highly recommend for anyone needing reliable parts!
I needed a passenger side mirror assembly and it was an easy order process. There was even a very helpful installation video on the website and I was able to change it myself saving several hundred dollars.
The purchasing and shipping process was easy and quick. Installation was more difficult than it should have been due to inexpensive and poorly made bezels. The drivers side marginally fit "OK" but the passenger side definitely not. The top slots didn't line up well with the bumper and I struggled getting the fasteners installed. The bottom does not snap in properly because it's poorly made and not shaped correctly. This resulted in a gap in the bottom of the bezel where it meets the bumper. The difference in durability and quality between the stock bezel and the RC bezels is very noticeable.
Hello Michael,
I have located the bezel order these shipped directly from the supplier to you and I do apologize if the fitment is not as expected. You are still within our return timeframe if you choose to go that route. I also have applied a voucher to use on your next purchase online or over the phone in hopes that you will continue to do business with us in the future.
Thank you,
Allison EXT 1896
My order was missing some parts and their customer service was polite and understanding of my situation. So understanding that my missing parts will be delivered to my home within a couple of days. You guys rock!
Can't count the number of products I've bought from this site. Simple, easy to use and on the rare occasion I've had an issue, it was dealt with in a fast a courteous manner.
Will definitely come back when I'm ready to buy a roof rack for my truck.
Very easy to use system and pricing was better than I found in other places The quality of floor mats was very good-same as a name brand competitor.
Thanks!
I ordered the 3 inch torsion bar keys for my 06 Sierra. I placed the order at 3pm on a Friday and it was at my door by noon on Monday. I received this before I even received a tracking number. I'm very impressed.
The experience was smooth. I reached out through then chat and a sales rep called me back very quick. He helped me make the decision to buy and the item was delivered as planned and scheduled. All good!
Was looking for shocks for my Tahoe. This website gave a lot of information about each product and had a tech rep available for any questions. My order was sent as promised and arrived undamaged. Exactly what I wanted and needed.
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Allen,
I just left you a voicemail regarding your review above, I have issued that voucher to your account to use online or over the phone in hopes that you will continue to do business with us. Again, we apologize for the order not shipping and arriving in the timeframe as advertised.
If you need any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison