A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Parts came in the time promised and fit. The only problem was with the rotor packaging. Had to carefully check the parts because the package was all torn open. Otherwise ok.
Everything comes right on time or earlier and in perfect condition. The one time they sent me a wrong part they fixed it very quickly and were so easy to get ahold of and where so helpful. Absolutely love AMERICANTRUCKS!
Thank you guys the part is awesome and my expectations went satisfied
Shipping is horrible ordered 2 weeks ago still no number to track not shipped it is happing on everything I buy all items and dates
Had the things that I wanted at a decent price and quick shipping.
Although, creating an account, I still have to put in my truck information looking for parts every time
Great to deal with shipping really fast parts as stated got my part parts early great price will be order again
Excellent quality, and fast delivery, great price!
Always fast and exact ordering. Exciting to actually get what's ordered and not cheap crap.
I like your products and use your company to upgrade my 2022 Raptor.
It was great came in faster than expected and everything was there
I go these brake pads and rotors and they fit perfectly. I like the ceramic pads for the braking feel. There is no noise and they work smooth as butter. 10/10 I'd buy again.
Excellent service, just need option to track order, or there than that perfect shipping.
Buena calidad y envĂo rapido todo me llego a tiempo
Easy install and makes a Whistling noise when it's sucking in air
The finish is seem less with rest of truck. It's updatable and fast. I'm using wired CarPlay mainly, but with hotspot turned on you can watch YouTube and Netflix etc while driving around. I received the item days after purchase. Even when it said 3-5weeks.
My go to place for all my truck parts and accessories
I ordered a set of taillights for my Ram. They shipped the next day and arrived the day after. Very fast and very reliable.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.