A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Shipping was fast. Only bad thing was missing a part
Fast delivery! Exact description of what I purchased
Quality product at a good price. Easy to install authentic instructions and video available
The parts, delivery, and price met my expectations.
Super Easy to purchase and the prices were very good. It just took a minute to select and order what I needed.
Absolutely perfect. I purchased them online and they arrived within 3 days. Easily installed and I absolutely love it
Awesome products and fast delivery. I will 100% use your services again in the future
Works as expected. Very nice product for the cost. I like the new look rhey give my truck.
Fast and accurate. Will deal with American Truck in future truck purchases.
Was pretty fast about getting everything. My boyfriend seem really happy with everything he ordered off of here.
Fast and easy service! And the product seems to be very durable
Not 100% happy, still waiting for the paid fir installation instructions, I received the bumper over 7days ago, and it seems nobody even knows I have it.
Site was extremely easy to use. Products fit great and the install video was very helpful.
I've ordered before and was very happy with the cover
Spoke with an agent who assisted me with the order. Very professional and my order was perfect
I was looking for specific items for my truck. Your site made it very easy to find what I was looking for. Great selection. Easy to use menus. Just an awesome experience.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.