A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
I never received any confirmation about my order. I'm quite upset because I do not know if my package has shipper or if it went through.
Great experience. Easy ordering. Quick delivery. Will order again.
Be calling trying to send pictures network, not accepting taking so long to receive
The overall Fit was perfect it has a really great look under the hood, overall acceleration has increased and I have gain some extra HP very Happy.
Was simple to find and order what I wanted. Can't wait!
You have to cut your plastic piece on your truck for it to fit which I did not like but once cut around bracket it fits good.
Quick and Excellent service at a reasonable price. Customer service was very helpful
Outstanding parts! Update parts listing and outstanding preview of parts prior to purchasing.
Once I got the hang of it,it was pretty easy to place my order and I like that
Purchased a K&N air filter excellent filter however I decided to return it. American Trucks return policy is excellent. All return material was provided. Returned with fedex. Within a few days I was notified my paypal account was credited.I will use American Trucks for my truck purchases again!
Great customer service. Fast prompt and great products
Looks beautiful and can't wait to install. Just plain Nice looking
Lots of shopping done with y'all and always love the process and speed. Keep up the great work!
Very simple, no stress. Just the way I like it. Would recommend.
Shipping was fast. Only bad thing was missing a part
Fast delivery! Exact description of what I purchased
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.