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American TrucksReviews 11,179

4.1

From the business

A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.


americantrucks.com
Paoli, Pennsylvania, United States
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American Trucks Reviews Summary

The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

quality
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41,533 reviews
Michigan
1 review
0 helpful votes
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No issues
April 7, 2023

Purchased open box item for my truck. Shipped and arrived on time and exactly as described!

Date of experience: April 7, 2023
Mississippi
1 review
0 helpful votes
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My recent order
May 7, 2023

I never received any confirmation about my order. I'm quite upset because I do not know if my package has shipper or if it went through.

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
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Timely delivery
April 7, 2023

Great experience. Easy ordering. Quick delivery. Will order again.

Date of experience: April 7, 2023
Colorado
1 review
0 helpful votes
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Making a return,
May 7, 2023

Be calling trying to send pictures network, not accepting taking so long to receive

Date of experience: April 7, 2023
California
1 review
0 helpful votes
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Ram Owner
May 7, 2023

Didn't receive my truck mat as expected and still waiting ordered on 3/27 and have yet to receive lost somewhere with Fedex

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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The overall Fit was perfect it has a really great look under the hood, overall acceleration has increased and I have gain some extra HP very Happy.

Date of experience: April 7, 2023
Pennsylvania
1 review
0 helpful votes
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Bigger than stock. Met my expectations!
April 7, 2023

Was simple to find and order what I wanted. Can't wait!

Date of experience: April 7, 2023
Maine
1 review
0 helpful votes
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Not perfect fit
April 7, 2023

You have to cut your plastic piece on your truck for it to fit which I did not like but once cut around bracket it fits good.

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
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Love the vent visors i ordered great quality got in very timely manner very pleased highly recommend them

Date of experience: April 7, 2023
Michigan
3 reviews
0 helpful votes
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Purchased a Tonneau cover for my Truck
April 7, 2023

Quick and Excellent service at a reasonable price. Customer service was very helpful

Date of experience: April 7, 2023
Pennsylvania
1 review
0 helpful votes
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F150 HD 2011
April 7, 2023

Outstanding parts! Update parts listing and outstanding preview of parts prior to purchasing.

Date of experience: April 7, 2023
Missouri
1 review
0 helpful votes
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For my chevy truck
April 6, 2023

Once I got the hang of it,it was pretty easy to place my order and I like that

Date of experience: April 6, 2023
New Jersey
2 reviews
0 helpful votes
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Purchased a K&N air filter excellent filter however I decided to return it. American Trucks return policy is excellent. All return material was provided. Returned with fedex. Within a few days I was notified my paypal account was credited.I will use American Trucks for my truck purchases again!

Date of experience: April 6, 2023
New Mexico
1 review
0 helpful votes
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Brakes
April 6, 2023

Good prices and easy install. Rotors, calipers and pads. They did it all.

Date of experience: April 6, 2023
Colorado
1 review
0 helpful votes
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Fast. Smooth.
April 6, 2023

Great customer service. Fast prompt and great products

Date of experience: April 6, 2023
Oregon
1 review
0 helpful votes
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Light Lense
April 6, 2023

Looks beautiful and can't wait to install. Just plain Nice looking

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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Love American Trucks
April 6, 2023

Lots of shopping done with y'all and always love the process and speed. Keep up the great work!

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
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Very simple, no stress. Just the way I like it. Would recommend.

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
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Overall great
April 5, 2023

Shipping was fast. Only bad thing was missing a part

Date of experience: April 5, 2023
Arizona
1 review
0 helpful votes
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Excellent service
April 5, 2023

Fast delivery! Exact description of what I purchased

Date of experience: April 5, 2023