From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Easy quick way to Order parts for your specific Truck and always delivered on time I've ordered 4 times and never had complaints
Ordered because It said delivery Friday! Then said Saturday received it Tuesday!
Fast shipping, easy checkout, easy installation, no one's better.
Got window vents for inside of frame front fit good but rear one are 27" long the window is 19-20"
Called but not herd back yet i already had front ones glued in what to do with rear ones?
I am so sorry to hear that.
Please give us a call or chat in if you have
Questions on fitment.
Amy
EXT 1257
Only complaint i have is somehow my address got entered wrong. I called to have it changed and the guy told me it would cost me $15 per label. Then told me it was too late to change the address because everything was already processed. Other than that everything was good. Everything was nicely packaged and fairly packaged.
I am sorry to hear about the issues you had with your address.
I see you reached out to our customer service.
If you have any other questions we are happy to assist.
Amy
EXT 1257
My wife bought them as a gift as it was great It made my truck look great easy to install and the instructions were easy to follow!
The item was as described. The ordering process was Easy, fast delivery.
-Thank you
Good price on Powerstop rear drum brake set, and received order fairly quick; although boxes containing parts within the big box were falling apart causing some damage to one of the brake shoes surface.
I am so sorry.
I reviewed your order - I do not see you have contacted us about this
As of yet. If you need assistance, please reach out to our customer service.
Amy
EXT 1257
I didn't receive any instructions with my tonneau cover so I went online and copied one. Also had a question about the cover which was answered after a phone call.
Ordering process is perfect with no issues enjoy doing business with american truck
Can't wait to put them ona little long but just need to trim them a little bit
Great service! What else can you ask for? Delivered on time and in one piece
I was able to find everything I wanted on the website and they were delivered to me in under a week! Overall great shopping experience. Youtube videos also helped tremendously with the install!
Placed my order on Friday and had it fully installed by the end of Monday. Fast and simple.
Fast informative great products great prices and easy ordering
Parts arrived quick and were exactly what I wanted!
The spacers I bought were promptly delivered and were installed the next day.
Many options to choose from. Fast delivery - actually arrived 1 day early. Easy to install.
Everything come out right on time like didn't imagine
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am really sorry to hear that.
Please feel free to reach out
If you would like to discuss.
Amy
EXT 1257