From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Order some breaks for my F150, price was great compared to other places and they were here in 2 days.
The exhaust sounds good but the tail pipes aren't nearly the same length coming out. Drivers side doesn't even reach the bumper.
I like the product. I will like them better once I install.
The delivery was very slow using FedEx. The item was finally delivered and it doesn't fit.
I am so sorry to hear about this.
I see you have contacted our customer service to set up a return.
If you have any questions, please let us know.
Amy
EXT 1257
I needed 2020 ford ranger parts. Parts were OEM standards & look good
My package came sooner than expected.!.! Package was neatly boxed up and very easy process! Will order more products soon.
Shopping was fine. Your bombarding me with ads is not cool.
Mt package actually arrived before I was ready! Great experience AGAIN! AT Does what they say they will do and that is giving the consumer great service. If you're looking at purchasing anything for your ride, look no further, AT has it all and you won't regret working with them. Keep an eye out for my RAM upgrade pics.
Easy to find things I need and great prices. Shipping was fast and communication of delivery was good.
Had a great experience with my order and getting emails keeping me updated on received and shipping the order. From that point on I have received no less than 30-40 emails since then. It is ridiculous and annoying. Makes me not want to purchase anything else from you.
I was looking for an inexpensive, but fun job to do on my 2017 F-150. This website pulled right up and was super easy to navigate. The checkout was also very simple and easy to use. I am looking forward to installing my mods onto my truck.
I ordered a set of 24 glossy black lug nuts. The delivery was on time, the lug nuts were all new and as described except for one. A single lug nut out of the 24 seemed to have already been used. It was scuffed all around. Wasn't happy but it was just one so I let it slide. But that's the reason why I only gave three stars. Please be more careful next time American Trucks!
I am sorry to hear that.
If you need assistance, our customer service
Is happy to help.
Please let us know if you have any questions.
Amy
EXT 1257
The bed cover fit perfectly was easy to install only took about 30 mins to put together
Trying to find this part for my husband's truck was like finding a needle in a hay stack. Thanks to American Trucks I got a set.
Had exactly what I wanted… the price was perfect and they were in stock and shipped out immediately! Great company
Was positive but instructions were very unclear and hardware supplied did not work
Very easy install on my RAM 1500 grill. Did it during my lunch hour with time time spare.
It ways awesome and I can't wait for the exhaust to be on
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that about your exhaust!
I reviewed your order and I do not see you have reached out to our
Customer service as of yet.
If you have any questions, we are happy to help.
Amy
EXT 1257