Overview
American Trucks has a rating of 4.1 stars from 11,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
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You guys ended up refunding my part for no literal reason
I have been working with Taney C and she is totally awesome. She has place my orders, given great advice and worked hard to get my great deals on all my orders. I don't think I will go anywhere else for F150 super duty parts
Good pricing and fast delivery and great products great experience all around thank you
Have my resonators off & the muffler changes the truck for sure. Throaty loud sound at low MPH but not lout on the interstate it's great
Shipped extremely fast, seems to be good quality. Came with everything you need to just "plug and play." Sounds great as well. Maybe a diagram with how the pipes are supposed to be configured would help, had to flip them around a few times to get them seated right.
I was just browsing the open box items and was of course apprehensive after reading some of the reviews. I'm glad I dismissed them now. All of my items arrived in better condition than described! Not only that, but everything I ordered arrived at least 1 day earlier than expected. I even interacted with the sales team and they were on top of it with the answers I needed! Now I'm just having a hard time not spending even more money on things I want vs. what I need LOL! Great experience overall!
Expected delivery was 12/30 but arrived 12/26. Surprising considering the Christmas rush. Well done!
I ordered these for my dads truck and he installed them today. They look great on his 2007. The black housing really looks sleek.
The part is not at my shop was to be here in 3 days, ordered on the 3rd of January,
Chris,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
I received my package quickly and in good condition. I am very pleased!
They communicated well. The price was right. Their delivery was as expected.
Product looks great will be installing this weekend. American trucks shipped the product extremely fast, highly recommend using there site for your truck needs. Thanks AT
Great experience. Will buy from them again. Excellent communication
Overall AT has been great and the customer service has been solid, that is usually what will make or break your experience. For the most part all of my purchases at AT have been great besides the last one that was a fuel pump, overall I think the quality just doesn't match what I have gotten from AT throughout my experience. I would actually advise to stop offering that product, unless I just got a faulty one
Came when expected right on time on my front door step. Highly recommend!
First of all zero instructions or paperwork of any kind. Secondly the brackets g
That go on the pinch welds were in opposite boxes from where they were needed. Missing one of the flag nuts. They look great after you solve these problems.
Hello Daniel,
I apologize this item arrived with no installation instructions I do understand how frustrating that can be, I just left you a voicemail going into further detail regarding this. I also issued you a voucher for the inconveince and you will receive an email confirming this as well. If you need any further assistance please do not hesitate to reach out to us.
Thank you,
Allison
Horrible experience with both products. Still have issues. Company will not refund-disputing with credit card company. What a nightmare. So many better websites out there!
Hey Jerold,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Eliseo,
I just sent you an email regarding the cancellation of your order for the bug deflector. We apologize again that this order had to be cancelled due to the item being discontinued by the supplier and hopefully the voucher that was issued can be applied to another product that you have been wanting to purchase. Please feel free to get back to me whenever you can and if there is anything else we can assist you with let us know!
Thank you,
Allison