Overview
American Trucks has a rating of 4.1 stars from 11,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
Second time that I've ordered stuff and it hasn't came right
Needed a new exhaust for my truck sales rep was great
Steven D could not have been more helpful. He was awesome.
Thank you!
Thank you for your support. Please, send me discount information.
Outstanding bumper is in great shape and I think it's gonna fit
Received my order on time and had no issues at all.
Ordered part never came nothing happened until I called to get my money back
Hey Justin,
Thanks for taking my call today! If there is anything else I can help out with feel free to reach out!
Thanks,
Desiree
Received order fast and am set up to have them installed early next week.
Looks great on my 2024 Ram truck. Easy to install.
I have not received my product yet, please let me know what is happening
Hi Laura,
I'm sorry about the delay with your order! I left a detailed voicemail but wanted to reach out here as well. I reviewed your order and the latest update I have is it's out for delivery from the local post office (USPS). I resent the tracking information in your email. Again I apologize for the delay and issued the refund for the shipping cost. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
I'm planning on ordering some more parts in the future.
I purchased their MAP Sensor and paid $13 extra for quicker delivery and it didn't arrive on time, it was supposed to be here today 1/19/2025 and hasn't left their facility.
Hope their product is better than the delivery.
Alvin,
Thank you for taking my call today, It was my pleasure assisting you. You will see the refund for shiping within 3-5 business days. Please feel free to contact me if I can assist further.
Thank you
Kelly 1395
Easy to use, easy to purchase, some websites require passwords and user names to purchase, not necessary here really appreciated that made it easy to use
Super fast shipping and good prices. The items were packaged well and with care. The communication was OK.
Always on time and parts are always correct with original order.
Everything is super easy to buy. The website is great thank you for everything.
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dusty,
I sent you an email regarding your review and wanted to share my information and go into more detail around your experience's. I apologize again and if there is anything else that we can assist you with please do not hesitate to reach out to us.
Thank you,
Allison