Overview
American Trucks has a rating of 4.1 stars from 11,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
My order and everything went through. Still waiting on my seat cover for my truck.
Delivery was prompt and the issue was resolved by customer service.
I sent it through FedEx ground. I found my receipt and tracked my order and it says it has been delivered yet. I haven't heard or have been credited anything on my account. I would like some kind of response from you please!
The product fits and works well... It came fast and had no problem installing...
Thank you for the quick shipping on the bumper. We appreciate the help.
The fitment guide said all would fit and the shop had my truck 3 days Lug nuts would not fit rims couldn't get a socket on them. I had to order new ones that would work. Then they installed valve stems and couldn't get them to sinc with my truck AT ALL. They had to redo all the wheels with universal ones which cost me to have them redo it. Then they finally got the front end alignment done and the whole ordeal cost me 1600.00, and 1035 of it was labor… Sp this was not good at all..
Hello Chris,
I just left you a voicemail regarding your review, I definitely apologize for the items not fitting like they are supposed to or per the installation guide. I did refund you the mount & balance of up to $35 per wheel. This will go back to your original payment method within 3-5 business days. I know this does not cover the labor cost but it is something we are able to do. If there is anything else we may assist you with please feel free to reach out.
Thank you,
Allison EXT 1896
Bought Rims, Lig nuts & Valve stems and only the rims were right. The lug nuts fit the threads but mechanic couldn't get socket one them so I had to buy new ones. Then they mounted and balanced the wheels and the valve stems would not successfully since to the truck they tried 3 different ways with no luck so they had to put universal valve stems in and use them. They had my truck 3 days and charged me 1600.00 for them having to rework the entire job… So the experience was terrible
Took my order… charge card info… days later… it's out of stock… by email! Lol…well tough luck. We will keep your info and if it ever comes back in stock… we will decide to send it then. Not great service to me. Wasn't going to say anything… but you keep bugging me for a review. Your bad 🤷🏼
It was great. Alex was very professional and helpful.
Online shopping was convenient and easy. Items were shipped and received on time and packaged well.
Awesome parts and service! And fast shipping too! Customer service rocks too!
The online purchasing of accessories for my truck was very easy, your selection is great, other than the mirror extensions for trailering was out of stock.
As advertised and arrived on the day they said. Will shop here again.
Every question answered, helpful insights provided
I Didn't get my bug guard yet ordered 3/12/25 said deliver on 3\16\25?
Great products, they fit my vehicle perfectly. Fast delivery.
Can't write a review yet because I haven't received my product yet
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Wade,
I called you this afternoon and left you a voicemail stating that we need your tracking #'s for the returned items. Without the tracking #'s our system dosen't regonize the items where delivered until they get scanned into the warehouse delaying your refund. If you could please contact me back or chat online and provide that information we would be more than happy to add it to our system and get your refund on its way!
Thank you,
Allison EXT 1896