American Residential WarrantyReviews 3

Do not get this company they are a bait and switch they say if they can not fix it they will replace it no they will not find another company not them you will be better getting a service repair person Who can get it done

I subscribed and paid a full year in advance for a policy
I was lead to believe this covered garage door openers, and it doesn't. I would never have purchased the policy if that had been made clear.
Then when you file a claim they immediately require your payment by phone before they will even file the claim. I have done this twice, and it took 2 weeks to get a simple garbage disposal placed, and even then they required me to pay an extra 28.00. Interestingly Lowes had the same one in stock for half the price.
It took a week to get an electrician out for a simple job and that's because I started calling them daily. So. I decided to drop the policy. Magically, they don't seem to be able to answer the phone, but they sure would do so to file a claim and get your money ahead of time. They are a nightmare of a company.

They were the most expensive and claimed to have the most extensive coverage. What they didn't tell me was the limits on there coverage is among the lowest of any company! The most they would pay for a refrigerator repair was $500 if it was less than 10 years old! If you have quality ovens like we have they only pay up to $400. They don't replace them like American Home Shield up to $1200! They outsource their claims and when you call in you get disconnected, can't hear the person, and are kept on hold for hours! This is the WORST OF ALL WARRANTY COMPANIES! If you have quality appliances they will not replace them or repair them for the value of the appliance! Their service providers are the cheapest in the area and are incompetent as well as taking over 1month for a simple ice maker repair! SCAM ALERT FOR THIS COMPANY!