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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Honestly I am not happy about the tuner that I got because it doesn't work very well with my year of mustang.
Looking forward to installing soon, but everything is what I expected.
I received it for a 04 mustang Gt and everything worked prefect
Ordered and got everything I wanted. Quality was great and shipping wasn't bad at all.
They came a whole day early thank you guys I put them on immediately
Nice and easy website to navigate and reasonable prices
Pedals look exactly like factory pedals. Fit great.look great!
Everything came fast and it was an overall good experience.
Kept me in the loop about order status and expected delivery. Order arrived in perfect condition. No issues. However, now I get A LOT of emails that I really don't need.
Website was easy to navigate. My products got delivered on the date that the website told me I would receive them.
I ordered a McLeod flywheel from this website and it arrived with a factory defect. I sent it back on the 11th of July, to get it replaced, under the assumption that it would get a to me within 24 hours of fedex receiving the return package. The return has shipped but it will not get to me until the 17th. My mustang is my only car, and the transmission is out of the car for clutch and flywheel replacement, and I cannot go another week without a working car. I called the support two different times and both times I was told a confusing story about how the 24 hours is not really how it works and all this other stuff that really made no sense. Both times I asked if there was any way I could get a refund since this is such a huge inconvenience and both times I was offered a 20 dollar voucher that expires in 45 days, only useable on my next purchase. This is a pathetic attempt to make up for my situation. I have spent a lot of money, and have been a customer for 4 years on this website and I will no longer be doing so until this situation is fairly resolved. Wish I could give zero stars.
Wonderful******************************************
So far I haven't been able to install the new taillights but when I do I will come back and finish my review.
I spoke with the online support to assist me with best fit and tires for 2019 R/T Challenger.
I was given two options and went with one. I will never regret my decision with dealing with American Muscle.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I would like to discuss your feedback with you.
Please feel free to reach out to me.
Amy
EXT 1257