business logo of American Flags
How would you rate American Flags?
grey star
grey star
grey star
grey star
grey star
Pakistan
1 review
3 helpful votes
Follow zohaib l.
Unfollow zohaib l.
Send Message
Share Review
Report Review

Well, I don't usually write reviews but the quality and service of americanflags.com really impressed me. I ordered 3 flags. I was a bit worried at first about how much time they'll take etc. But I was shocked that just within 2 days I received my order and it was in good condition. Americanflags got a mind blowing service, reasonable pricing and I'd recommend everyone to use this store.

Date of experience: November 9, 2015
GB
1 review
3 helpful votes
Follow Tammy P.
Unfollow Tammy P.
Send Message
Share Review
Report Review

Fantastic Experience!
November 19, 2015

American Flags was excellent. Wonderful communication, very professional, and very responsive. The selection of website was great, the prices were better than expected. I'd been looking to make an investment for some time but he helped me find the right one. I like that they worked with us every step of the way to make sure we got what we wanted. I can say that his staff is awesome! I recommend them to everyone.

Date of experience: November 19, 2015
California
3 reviews
7 helpful votes
Follow virgina p.
Unfollow virgina p.
Send Message
Share Review
Report Review

Great
December 15, 2015

Where would you go to buy an American flag? I went to AmericanFlags.com and had a great experience. I ordered a flag set for my house and saved about $40. The set looked even better in person than it did on the site, was delivered in a few days and I am happy with it. I like that you can call these guys with questions - notice you can't call Amazon or eBay. I'd shop here again based on their price, the fast shipping and the great products they sell. I like that that they are a very patriotic company and can't wait to buy some other flags from them when the need arises

Date of experience: December 15, 2015
Oregon
1 review
2 helpful votes
Follow Vanessa B.
Unfollow Vanessa B.
Send Message
Share Review
Report Review

Great quality
December 20, 2015

I have ordered from AmericanFlags.com before and the experience has always been great. This time I bought some small US flags for a holiday parade this week. My order arrived in two days - ahead of schedule - it was packed well and the flags look to be of great quality. I will definitely shop here again.

Date of experience: December 19, 2015
Georgia
1 review
2 helpful votes
Follow T H.
Unfollow T H.
Send Message
Share Review
Report Review

STAY AWAY!
August 25, 2020

Purchased a flag on July 12,2020. Took over a month to receive only to find the flagpole was damaged. There is no customer service and they do not respond to emails. Filed a complaint with the Better Business Bureau only to find that there have been many complaints filed against them. If you do buy anything from them, you will eventually be calling your credit card company.

Date of experience: August 25, 2020
Florida
1 review
1 helpful vote
Follow Tim P.
Unfollow Tim P.
Send Message
Share Review
Report Review

Immediately after receiving my 3 handheld flags that cost me $10 each... I was told by customer service, NO RETURNS... on hand held flags... this is not posted even after I complained on their inadequate description of the flag.
You have to hunt for this information, and its not even on the check out form before you buy. I know why they have no returns... now... flags are cheaply made with staples holding the flag to the stick. Absolutely not worth the $10 they charge each.
I felt cheated, but the bottom line, they really didn't care.
I always give a business the benefit of the doubt, but this companies poor description, and still months later have not improved their description of the hand held flags.

I would encourage you to not buy the hand held flags, they are very cheaply made.

Date of experience: December 7, 2015
Pennsylvania
2 reviews
0 helpful votes
Follow K J.
Unfollow K J.
Send Message
Share Review
Report Review

Ordered June 9,2021. Credit card charged the same day. Canceled order on June 29th. No product received and no response to email or phone calls to customer service to check on order. I can accommodate all kinds of delays and mix ups. I can't work with a lack of any response at all.

This used to be a pretty decent company. Guess things change and not always for the better. Needless to say, I will not order from americanflags.com going forward.

Date of experience: June 29, 2021
New York
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Send Message
Share Review
Report Review

Wow... the quality of the Tough Tex flag I bought was absolutely amazing. The material was very heavy and the colors are really bright. The stitching is nice and straight and this flag really seems like it will lost a long time. I'm thankful that there are companies out there that still make a great product at a fair price.

Date of experience: December 9, 2017
France
1 review
3 helpful votes
Follow Jenna W.
Unfollow Jenna W.
Send Message
Share Review
Report Review

Great Site
December 17, 2015

I just bought three American flags as Christmas gifts and they are absolutely beautiful. The colors are bright, the sewing is straight and the flags look they cost much more than I paid. I called customer service before I ordered and Donna was so helpful and professional. I wish all companies were run like AmericanFlags.com!

Date of experience: December 17, 2015
California
1 review
2 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Send Message
Share Review
Report Review

Overall Experience
November 19, 2015

Our school was looking to order a LARGE two-sided spirit flag. Working with American Flags was fantastic! Our representative, Ben, was very helpful and responded to emails in a timely fashion. He sent us three design choices to choose from. Our flag came when Ben said it would and it looks fabulous! When we need to order another custom flag, we will definitely go back to American Flags!

Date of experience: November 19, 2015
New York
1 review
0 helpful votes
Follow A M.
Unfollow A M.
Send Message
Share Review
Report Review

Cusomter service usually responds with a generic message and no real information. It's been over 12 weeks and still no information on my order, just a bunch of excuses, Other vendors were able to complete my order with zero issue.

Date of experience: August 4, 2022
Colorado
1 review
0 helpful votes
Follow Darlene L.
Unfollow Darlene L.
Send Message
Share Review
Report Review

I ordered a large outdoor Flag in June 2022 from American Flags.com and I spent several hrs emailing and calling with negative results untill Sept 26 when I was told that they have 7 in stock and that they will ship it out to me now. The next day I get an email stating that they are refunding my credit card and I never got my flag! I should have read the reviews and I would not have ordered from this company.
My credit card had not been refunded as of 6/30/2022
I would not recommend American Flags.com to anyone and I will never do business with them.
In my opinion, The IRS needs to take a close look at American Flags.com!

Date of experience: October 1, 2022
Arizona
1 review
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Send Message
Share Review
Report Review

I bought the no-furl flag set from Americanflags.com not quite more than a month ago based on positive product reviews. The collars are made of cheap plastic and the flag wrapped around the pole almost daily. The fiberglass pole finally buckled because of tugging on the flag to get it to unwrap on an almost daily basis. Complete waste of $150+. I submitted a product review about 3 weeks ago stating this, and that I would be willing to pay more for better materials, but they never posted my review probably because they don't want to tarnish their fake 5 star ratings. In this case I did not get what I paid for.

Date of experience: September 19, 2023
Illinois
1 review
0 helpful votes
Follow Sparta V.
Unfollow Sparta V.
Send Message
Share Review
Report Review

Ordered cemetary flags at $1.58 each and received flags that ended costing $7.75 each and since I was past the 30 day return policy, I was just stuck with overpriced flags. Nice way to treat Veterans.

Date of experience: April 15, 2024
Washington
2 reviews
2 helpful votes
Follow Andy J.
Unfollow Andy J.
Send Message
Share Review
Report Review

I purchased a flag from AmericanFlags.com and was thrilled. Most importantly, it was Made in America and was priced fairly. Received in two days and I will definitely do business with this company again.

Date of experience: April 15, 2016
Tennessee
1 review
3 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Great Flags
November 24, 2015

I ordered a custom flag for my business and an American flag for my home and business as well. The flag quality was great and the price was reasonable. A great value and I look forward to ordering more flags again in the future.

Date of experience: November 23, 2015
California
1 review
3 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Send Message
Share Review
Report Review

I ordered an American Flag to hang outside my home and ordered my flag from AmericanFlags and I was happy with my purchase. The flag is good quality and very nice and I cannot wait until I hang it outside my home.

Thanks!

Date of experience: November 9, 2015
California
1 review
2 helpful votes
Follow Michael W.
Unfollow Michael W.
Send Message
Share Review
Report Review

I purchased this US flag from americanflags.com just a few days ago. I was surprised at how quickly it arrived! I wasn't expecting it for a few more days. The real test though is the actual quality of the flag itself. When I opened it I was happily surprised at how well it was made. It feels so sturdy and tough; like it is made from REAL quality materials. The stitching is high quality too, I have no doubts that this flag will last year after year!

Date of experience: December 12, 2017
VE
4 reviews
3 helpful votes
Follow Irausquin I.
Unfollow Irausquin I.
Send Message
Share Review
Report Review

Really great
November 12, 2015

This website is amazing! I was looking for a place were I could get some custom flags for my football team. It was delivered in 5 business days, which I thought was really fast. Especially if you take on account the time spend on each one of them. It's not like it was a product already done, they do spend time making these flags. And realizing this, I can say it's quite impressive how fast they deliver.

The quality of each flag was perfect, it seems really resistant and well made. I don't think our logo will ever vanish. There don't seem to be any imperfection. Everything is where it should be.

Everybody on the team were so glad with the new acquisitions, that we now take them out in every occasion. They seem to endure hard situations, since they have already been caught by the rain. The colors stayed in place, and it didn't seem to be any problem.
We even washed one that got really dirty. Of course we washed it in a very gentle cycle, we were scared at first but everything turn out ok. It didn't affect our flag at all.

The price seemed to me really reasonable and affordable. And I'm very glad to be part of this project. I enjoy supporting growing companies, I really felt well assisted and everything got in time!

Would definitively buy again! I recommend for those who are looking for a quality job, and for a reasonable price.

Date of experience: November 12, 2015
New Jersey
2 reviews
3 helpful votes
Follow Tabitha K.
Unfollow Tabitha K.
Send Message
Share Review
Report Review

If you order from there web site make sure you read every last word. I suggest the following;
NEVER pay for "expedited shipping" it's a scam. I ordered a flag with 3-5 day shipping it has been 14 day and I received absolutely nothing from this company. No flag, no email and no phone call. My paypal was charged and they were paid on the day I ordered the flag. The person I spoke to in the CS department, tried to convince me that online retailers always charge you at time of purchase, I order large quantities of various products online and I have NEVER been charged until the item ships. I learned a lesson on researching companies prior to purchasing from them. I collect flags and order frequently, I will never purchase from AmericanFlags.com again.

Date of experience: July 10, 2015

Overview

American Flags has a rating of 2.3 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with American Flags most frequently mention and customer service. American Flags ranks 35th among Patio sites.

service
9
value
7
shipping
6
returns
2
quality
6