Immediately after receiving my 3 handheld flags that cost me $10 each... I was told by customer service, NO RETURNS... on hand held flags... this is not posted even after I complained on their inadequate description of the flag.
You have to hunt for this information, and its not even on the check out form before you buy. I know why they have no returns... now... flags are cheaply made with staples holding the flag to the stick. Absolutely not worth the $10 they charge each.
I felt cheated, but the bottom line, they really didn't care.
I always give a business the benefit of the doubt, but this companies poor description, and still months later have not improved their description of the hand held flags.
I would encourage you to not buy the hand held flags, they are very cheaply made.