AmericanBlinds has a rating of 4.6 stars from 676 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality and great price. AmericanBlinds ranks 5th among Doors & Windows sites.
No disappointment in product or sale price. An excellent product at a very reasonable price. Service was more than adequate.
Should have lnoiked to talk to Terry? I had a Question about the Vanes, but they are OK,what we have
Should have liked to talk to Terry?
I ordered Hunter Douglas duettes for a 4100 sq ft home 17 years ago from American Blinds and now that I am replacing some of them because I had such a great experience with them. This time I ordered Roman shades for 5 windows and 2 doors. I loved the fabrics that I chose, even though I did not have time to order swatches so that was not the problem. I am unhappy that they trimmed the shades down 3/8" from the size of the windows as now they look too small on my windows. On the French doors, the header is so deep that the blinds stand off my windows, thus defeating the purpose of paying extra for room darkening shades. When I contacted them to exercise their 100% guarantee promise, I was told it was my fault because I did not order swatches! I LOVED the fabric, it was the fit that I was not pleased with. When I placed the order, the sales person ASSURED me that if I didn't like the shades, they would replace them but that is such a lie! When I called, I was told I would have to purchase new blinds at whatever discount promotion they were currently offering. The only "guarantee" from American Blinds is that they lie and they falsely advertise satisfaction guaranteed! I WILL NEVER ORDER FROM AMERICAN BLINDS AGAIN and highly recommend that others avoid them!
Replacing a blind I bought from you 25 years ago. Very happy with the durability, quality and look of your product. Great price too!
Blinds were as I expected. Was a little damage to the finish that I had to go and try to color match. Was a little disappointed in that.
I received exactly what I wanted -- a high-quality honeycomb shade. Delivery was fast. And the price was great!
I called to ask questions and Jose was very helpful. I just placed my order on line and it was super easy.
I did not see a shipping address until after the ordered but I called and sales quickly resolved the issue and sent me a confirmation.
I did not see a shipping address until after the order.
Easy to order. Not all 13 blinds were tagged with dimensions…
Easy to look around online. I'm hoping the colors are accurate because I didn't have time to order samples. I needed to order before the sale ended.
The order process is great. The order arrived in time and the blinds are very nice. I highly recommend AmericanBlinds
It was very easy following the instructions on how to take the measurements for the opening where the blinds were to be installed.
The FREE samples I ordered came promptly & were very representative of the product. My shade fits perfectly & looks great!
Easy to order, great selection to choose from and great measurement instructions. They fit perfectly.
Got samples and then ordered blinds. Fast and simple. I got blinds exactly what I ordered. I wanted wooden blinds and not plastic. Love them!
Honestly, I was 100% satisfied with our transaction. One thing you can do?
Keep up the good service and fair pricing.
Everything worked seamlessly from beginning to end! I am thoroughly pleased with my purchase and the entire process.
Thank you!
Lisa
Easy to install, perfect fit. Just follow the measuring instructions and there should be no problem.
I love this company and they are my "go to" place when I'm ordering blinds. I've never been disappointed!
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.