AmericanBlinds

I'm a single mom, I bought a house, and then I lost my job. We need blinds. First off, I'd like to say that the sales rep. I talked to on the phone was very nice. We spoke many times before I put in my order. In our first phone call, and in every single one after that I explained that I needed 1 in blinds. I had bought 2 in before from a different company and they were too big. I also told him, in every call, that I would like to stay under $500 but would pay more for what I needed. In the last couple of phone calls he kept telling me that they had special 2 in blinds that would work, and would be better, than the 1 in I requested because they had a smaller bracket and were cheaper. Even still, I said I wanted the 1 in. In the last call, he talked me into the 2 in saying they were better. Not knowing anything about blinds, I caved. They got here and would not fit at all! They are way too big! Why wouldn't he just let me get the 1 in I asked for in every phone call!? You can screw half of the bracket with 3/4 in, but the blinds are too heavy for that and rip out of the wood! They were not explained correctly at all. Then I call and want to exchange the blinds for the correct ones I had asked for and I ask them to listen to every call so they knew that I hadn't made a mistake and was not lying about what was said. They agreed. Then I sent the woman an email, explaining in detail all the things that were said and she turns around and reiterated the exact things I said in my email to her as to why she would not fix the issue! What on earth!? Then she says you can use half of the bracket if that's all that will fit, but it's too heavy to stay in the wall! If you only needed half of the bracket, then why in the world are the brackets double the size rather than just the 3/4? Please explain that. Then they want me to buy new blinds for the same deal, but I have not started working yet and cannot afford to start all over and but new blinds when all I asked for were the correct blinds. I didn't even ask for a refund. Just send the right blinds.

Easy site to navigate!
Great customer service!
Quick sample shipment!
Great price/Product!

Easy to order convenient great price
Service & shipping on time

Ordering and measuring procedure was well explained and easily completed

Easy to order, reasonably priced with discount, came in time & installation was quick & easy.

Fast and easy with great instructions. All screws stainless!

Easy, excellent insructions for measuring the window opening. The blinds were easy to install and excellent quality.

Fast and easy site to use! Good service, great price, and fast, free shipping!

Very easy! I love this site. Great products and prices. Easy ordering and fast delivery.

Blinds delivered on time in great condition. Easy to install and look great.

Nice website. And quilty of the product was good. The installation was hard. There weren't any directions.

Have ordered before and are very satisfied with our previous purchase. Perfect fit and color!

User friendly website, clear, concise, no nonsense AND you had the extreme length blind that I required, so thanks

Love my roman shade and very happy with the service.
They also arrived sooner than expected

I always buy from American Blinds, easy to do and fast service! Everything was just as I ordered!

All went well and we are pleased with your product and service!

Easy to select, configure, and purchase. Nice discount! Customer service was friendly and helpful.