business logo of AmericanBlinds

AmericanBlindsReviews 736

4.7

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
How would you rate AmericanBlinds?
grey star
grey star
grey star
grey star
grey star

AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
124
quality
489
This company does not typically respond to reviews

Instant Feedback

11,585 reviews
Delaware
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Send Message
Share Review
Report Review

Not as pleased
June 13, 2024
Updated review

Delivery was delayed, quality not as high as past orders. Very pleased with customer service response and follow through including this survey. Thank you, still a loyal customer :)

Date of experience: June 3, 2024

Always pleased with the ease of ordering
April 24, 2024
Previous review

Always pleased with the ease of ordering

Date of experience: April 14, 2024
Michigan
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Send Message
Share Review
Report Review

Great blinds!
June 11, 2024
Updated review

Super easy instructions-putting them up was so very easy! They work great! Will definitely order these for the rest of our windows! Love the cordless system!

Date of experience: June 1, 2024

Nice
February 13, 2024
Previous review

Took a phone call to great customer service agent to figure out how to put the blinds up. After figuring it out it was fine. Don't like the cord on the backside of the blinds.

Date of experience: February 13, 2024
New York
2 reviews
0 helpful votes
Follow Lori R.
Unfollow Lori R.
Send Message
Share Review
Report Review

Loved my bathroom relaxed Roman shade. Hoping to love my kitchen relaxed Roman shades just as much.

Date of experience: May 31, 2024
California
1 review
0 helpful votes
Follow M O.
Unfollow M O.
Send Message
Share Review
Report Review

Great efficient great price
June 9, 2024

Easy to order convenient great price
Service & shipping on time

Date of experience: May 30, 2024
Arkansas
1 review
0 helpful votes
Follow Candace U.
Unfollow Candace U.
Send Message
Share Review
Report Review

Very satisfied
June 8, 2024

Ordering and measuring procedure was well explained and easily completed

Date of experience: May 29, 2024
Colorado
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Send Message
Share Review
Report Review

Donovan in Houston was so helpful over the phone. He really helped us to make our purchase more simplified and I am excited to see what we ordered in place on our porch. I did have to phone on the last day of the sale because I always wait too long and even then he helped as much as his time would allow. But don't do what I did and wait to the last day of the sale to get your questions answered before placing the order!

Date of experience: May 29, 2024
California
1 review
0 helpful votes
Follow Debra G.
Unfollow Debra G.
Send Message
Share Review
Report Review

Vertical bedroom blinds
June 8, 2024

I have been looking for custom blinds for quite some time and the websites will not give me any pricing without all my contact information. I was able to go to your website find out what I needed, at the price I wanted with plenty of options!

Date of experience: May 29, 2024
California
2 reviews
0 helpful votes
Follow WILLIAN S.
Unfollow WILLIAN S.
Send Message
Share Review
Report Review

Great blinds at a great price!
June 7, 2024

Easy site to navigate!
Great customer service!
Quick sample shipment!
Great price/Product!

Date of experience: May 28, 2024
California
2 reviews
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Send Message
Share Review
Report Review

It took a lot of reading to determine how to measure and what kind of shades to select. The end product was exactly right, installed with a medium amount of effort and looks and works well.

Date of experience: May 28, 2024
Illinois
1 review
0 helpful votes
Follow Fawn N.
Unfollow Fawn N.
Send Message
Share Review
Report Review

Cordless Pleated Shades
June 7, 2024
Updated review

Easy to order, reasonably priced with discount, came in time & installation was quick & easy.

Date of experience: May 28, 2024

Samples came quickly and ordering was very easy
April 19, 2024
Previous review

Samples came quickly and ordering was very easy.

Date of experience: April 9, 2024
Rhode Island
2 reviews
0 helpful votes
Follow Lee K.
Unfollow Lee K.
Send Message
Share Review
Report Review

Inconsistant operation
June 6, 2024

Easy to use website, and easy to order. Prices are reasonable.
That said... Only one of the blinds is able to tip up. Turning the rod on 2 of them seems way too tight and feels like it moght break.

Date of experience: May 27, 2024
Florida
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Send Message
Share Review
Report Review

Fast and easy with great instructions. All screws stainless!

Date of experience: May 27, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Gem I.
Unfollow Gem I.
Send Message
Share Review
Report Review

Total satisfaction
June 5, 2024

Fast and easy site to use! Good service, great price, and fast, free shipping!

Date of experience: May 26, 2024
Florida
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Send Message
Share Review
Report Review

Quick and easy. Never knew that shopping for blinds could be so enjoyable and stress free. Product was good quality and true to the color ordered. Also very easy to install.

Date of experience: May 26, 2024
New York
2 reviews
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Send Message
Share Review
Report Review

Makes the room!
June 4, 2024

Very easy! I love this site. Great products and prices. Easy ordering and fast delivery.

Date of experience: May 25, 2024
California
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Send Message
Share Review
Report Review

Not an exact match
June 4, 2024
Updated review

We replaced one blind in a room that had two, but one broke — after 7 years. I tried to match it as close as possible as we couldn't afford to buy two new ones. It looks pretty good considering different make. It will work.

Date of experience: May 25, 2024

Different "save" work copy kept coming up instead of...
April 18, 2024
Previous review

Different "save" work copy kept coming up instead of mine?

Date of experience: April 8, 2024
Arizona
2 reviews
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Send Message
Share Review
Report Review

Great purchase
May 29, 2024

Easy to follow site, purchase was easy. Arrived fairly quickly. Communicated delays.
Product was exactly as described

Date of experience: May 19, 2024
Pennsylvania
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Send Message
Share Review
Report Review

Blinds
May 28, 2024

Blinds delivered on time in great condition. Easy to install and look great.

Date of experience: May 18, 2024
New York
1 review
0 helpful votes
Follow Richard P.
Unfollow Richard P.
Send Message
Share Review
Report Review

You get what you pay for.
May 27, 2024
Updated review

These blinds are fine, particularly for in inset mount.but the less expensive ones, at least, end up looking rather messy on the top. The brackets remain visible even with the extra clips and slats provided. As an architect I find the double slat look clunky so reduced it to one, but still, it's not a very clean look. That said, for the price, they are fine. I'd work on that top detail, however.

Date of experience: May 17, 2024

Clear options for good, basic blinds
April 12, 2024
Previous review

Clear options for good, basic blinds

Date of experience: April 2, 2024
Minnesota
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Not sure if it the shade hardware that needs adjusting or just measurement is off. Still struggling ti get them up.

Date of experience: May 15, 2024