They delayed shipment and then since we weren't home they returned the item and kept the money. Don't trust them. They will take your money and send nothing
Overpriced, selection is stuff you can get from local beer place, when I was not home for a shipment customer service was extremely disappointed and made it fault.
I ordered the flower of the month club for my mom expecting flowers to be varied as they show on the site. Instead, she received the same tropical bouquet month after month. Misleading information on the site and over $40month! ($500+/year).
I reached out to Clubs Support a couple of times who emailed my what seemed like a form letter that said, " Thank you for your email.
We do apologize for any dissatisfaction regarding the Flower Club selections. I do see the final shipment of your subscription is March. Once the final shipment is completed, your subscription will automatically expire.
We do apologize for any inconveniences."
WHAT? That's the response from a company that guarantees satisfaction? Just keep paying $43/month until the subscription ends and then the product will stop coming at which time you will no longer be unsatisfied?!
Not ok, Amazing Clubs. Guaranteed satisfaction means that if we're not satisfied you either make it right or refund.
Do better.
Order (3) month beer of the month
1 first came late
2 month never came- was told due to bad weather- for the entire month I guess
Customer service is horrible. Can't get back my money, can't get a supervisor on the phone.
Never been so embarrassed to give a gift like this!
They had to be reminded to send the first shipment, which came half frozen. The second never arrived, no notification from the shipping company. Tried to charge me to resend. F that, we're done. I don't do business with amateurs.
My son was kind enough to get us a membership in the movie club of amazing clubs. For approximately $40 per shipment you get a coupon for a Redbox rental. That means you have to know enough to sign up to Redbox find, find the location, and pick up your movie for a one night rental. The candies and popcorn they throw in may be the equivalent of $10. They make a profit of $30 every shipment. Not only is that exorbitant there is no value to this experience since Redbox is only limited to those that are available digitally. Totally worthless experience.
I gifted my daughters family last Christmas with a12 month-one delivery every 3 months mixed selection packaged. Two of the packages, although stated as different, were almost identical deliveries. The last delivery assortment of teas contained two cheap inferior products, herbal tea and chamomile. NO green or black teas that my daughter and husband enjoy. One would be much better off financially picking your own products and shipping them your self to the desired recipient. I will never use this club in the furture.
My wine was scheduled to arrive the last week of each agreed upon shipping month and as time went by the arrival date was slowly pushed forward into the following month, later and later… not to mention how cheap and undrinkable the wine was. Poor quality, not good value.
I was given a subscription for beer of the month. Because of the courier they use, the shipment would not be completed in November because I work full time and could not sign for it. When I tried to pick it up, they (ups) refused to give me the package or tell me where it was and they returned it. UPS then offered to hold future shipments at a local branch for me to pick up with an ID. Amazing clubs refunded me for the returned package and I set up for future deliveries to go to the local hub for me to pick up. This worked in January, but in February, without notice, that ups hub rejected and returned my package without permission. Amazing clubs is refusing to refund me for this shipment despite multiple attempts and no way for me to receive these goods paid for. I need a refund.
I ordered a 3 month beer subscription as a birthday gift. Never received the first shipment, they used some random currier service, not Fed Ex or UPS. When I called, they said they would re-ship it and have a supervisor call or email me. Great! But that never happened, so I had to call again and oh wait, they tagged the reshipment on to the end of 3 month subscription so now I have to wait 3 months for it. Then the 2nd month shipped, with a different random currier, tracking says it was delivered but it's not here. Customer service is very nice, and they were able to cancel my subscription and make sure future payments would not be charged, however they could not refund the 2 payments charged that I never received. So once again I'm waiting for a supervisor to call me. If they don't call or refund me, I'll be sure to update my review. But either way, I'm never using them again and would not recommend them to anyone
Bottles say 750ml on the label. The 2 on the left are from amazing clubs. The one on the right, that is actually 750ml. What a difference. For $50 a month! Wow. What a rip off. Will never purchase again.
This is the most expensive worse club I have ever seen. They send skimpy arrangements; similar flowers of low quality every delivery. Extremely disappointed; would strongly advise against sending this to anyone you like!
Thanks, Bev, for the opportunity to respond to your review.
Our flower club is very popular and gets rave reviews so we were surprised to see yours. From looking at your photo, it's obvious that you've just opened your delivery and haven't given your flowers a chance to bloom as we can see at least 12 closed buds that haven't yet opened. Because we deliver tropical arrangements that ship direct from Hawaii and Costa Rica, we ship everything pre-bloom for maximum freshness and to prevent damage. Please put your flowers in water and wait for 24-48 hours and you'll see our deliveries are anything but skimpy. Thanks again for your review.
We've been sending our holiday gifts with Amazing Clubs since we first discovered them way back in 2012. During that time we've gifted many of their clubs including wine, beer, flowers, chocolate, coffee, ice cream, and for Christmas 2021, their Cupcake of the Month Club. In all of these years we can honestly say that we've been delighted with both the quality and value of their offerings and, most importantly, the way they treat us as customers. In today's world, it's a rarity to find a company that does what it says and that truly values their customers. Amazing Clubs is the exception and we will continue to be loyal customers for many year to come!
I placed multiple orders with Amazing Clubs this year as Christmas gifts, instead of the one I have used the last couple of years. Unfortunately, it has been a total disappointment. I would not recommend them. Their ordering and shipping processes leave a lot to be desired. They can not accommodate changes very easily. I would highly recommend other similar clubs than the Amazing Clubs.
Corrina,
Thanks for the opportunity to respond to your review.
You placed your order for December delivery on 11/29/21. You then called us on 12/23 (2 days before Christmas) to change your delivery address - this despite the fact that changes to monthly shipments must be received by the 15th of the month (as noted on more than 40 pages of our website, in our terms and conditions, in our FAQ, and in our shopping cart when you placed your order). When our agent politely told you that your order was processing for shipment and could not be changed at this late date, you blamed her and our company rather than taking responsibility for your late request. We find this to be unacceptable and we will not subject our employees to your behavior any longer. ALL future shipments for ALL your orders have been cancelled and your credit card refunded. We wish you luck in finding a company that can better meet your needs.
Thank you so much for delivering delicious selection of raw-milk, farmhouse-style cheese from specialty gourmet producers every month, right on time. The cheese tastes really very good and is always fresh. Happy customer.
We've been a customer of Amazing Clubs for almost 10 years and we're continually impressed by their products and service.
Over the years we've purchased wine clubs, beer clubs, chocolate clubs, flower clubs and others for both family members and business associates and we consistently receive rave reviews from our recipients. The gifts arrive on time, well-packages, and are nicely presented. Customer service is always helpful and is available 7 days a week including evenings.
It's nice when you find a company that exceeds your expectations and that's exactly how we feel about Amazing Clubs. We would recommend their service to anyone seeking gourmet gifts of the highest quality.
I was a subscriber for a year. Asked a basic question about where the beer comes from, and after several emails, it became obvious they would not answer. They promised a response from "a supervisor", which never came. As it happened, I had to go to their "address" in Oregon. It's a post office box in a mailing service. Something odd about this "company". Can't tell what, because they seem to exist only in the cloud.
Thanks, Don.
Our mailing address is hardly a mystery. We're a large company with facilities across the United States and Canada and, like many similar businesses, we use a mail receiving and forwarding agent to make sure all of our mail gets to the intended recipient. We're sorry if that's odd for you.
As for your question, it concerned agreements our suppliers have with the breweries that brew our beer and we're just not privy to that information. We apologize for that.
At any rate, we're glad you enjoyed your beer selections and appreciate the opportunity to respond to your review.
FedEx lost my fourth and final wine shipment for a month. When I call FedEx they tell me they can't do anything. I called the amazing club, talked to an agent who was great. He listened, checked my details, saw the tracking information and volunteered to send the gift back immediately. Professional and very helpful and their service was excellent!
After reading the good reviews, I decided to get a 6-month subscription as a gift for our son. He enjoys visiting local wineries and tells me all about his visits so I thought he might enjoy this. It was a hit and I will use this service again for others.
The deliveries always arrive on time and are of very high quality. We've use them twice so far (wine and chocolate) and have been very pleased. Both gifts have resulted in compliments from our recipients.
Overview
AmazingClubs has a rating of 2.2 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. AmazingClubs ranks 7th among Beer sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Thanks, Kimberly, for your review and for your excellent photos. To our eyes, your photos are beautiful and show exactly what our website promises, "a new and different selection of premium, exotic flowers every month". Your photos do an excellent job of showing the freshness and variety that we're proud to deliver to our members. To all of our potential customers reading this, we're very sorry that Kimberly isn't happy but please look closely at her photos. We're proud of these deliveries and if you're of the opinion that these are somehow the same every month, our service is probably not for you. Thanks again, Kimberly, for taking the time to write your review.