Even shortly after the hurricane, they managed to get my order sent almost right away! Very happy with their customer service as well as competitive prices. I've reordered twice now, and will continue to buy from them.
Easy to use, best prices, and no hassle! Friendly customer service makes issues right (although issues are rare). I would highly recommend Allivet to others, especially after having terrible experiences with other online-order med companies
Allivet has great prices on sharps for insulin. I order 2 containers of 100 each at a time, get free shipping and no complaints from me! They arrive quickly, no issues. Will continue to use Allivet. Thanks
I've been using Allivet since my dog was diagnosed with congestive heart failure & they have always provided great products at the best prices. I can concentrate on my dog versus worrying about getting his medicines.
I continue to purchase from Allivet because they have the lowest prices I've been able to find. Sometimes it is difficult to for my vet to call in prescriptions without faxing them, but customer service has been helpful and polite when calling about an order.
I order a variety of products from Allivet and they get to me in a quick manner. I just wish the free shipping amount was lowered, I'd then use them for all my purchases instead of shopping around other sites.
We have ordered both our dogs medicine here for years. They are almost always the cheapest. I do hate shipping cost if you don't order 50. Could be more coupons. Medicine always comes quick. Website is easy for reordering.
My dog needs medicine every month. Allivet is professional and thorough when following up with veterinary facility to get the prescription renewed and thereby setting up auto ships so I never run out!
Took ownership of order issues and went above and beyond to rectify problems when shipping service mis-delivered the package. Sent the dog's medication overnight even though it was not Allivet's faulty or responsibility.
New to Allivet and could not fault the customer service personnel. They are patient and very thorough. They go out of their way to achieve satisfaction for all. Lovely ladies. Thank you so much, as an International Customer I am thrilled with my products, communication and turn around time, simply brilliant.
I've been buying my dog's heart medications from Allivet for several years now and have always had a good experience. Prices are low, delivery is quick and staff has been pleasant to talk with. I recommend them to everybody.
I've been ordering my pet's medication from Allivet for over a year now. Allivet's prices are lower than other online store. Allivet responds quickly to fulfill my order and reach out to my vet with any questions or refill authorizations needed. I can rely on them.
I'm shocked to see negative reviews & accusations here. I use Allivet every few months and have had excellent customer service, prompt shipping, and medications of obvious quality. My dog's ongoing skin issues clear within days of starting on his meds, which arrive really fast even when I don't specify overnight or 2-day. My only issue is that they send constant email updates about my order- 2 confirmations, 2 shipping confirmations... 2 of everything! But that's hardly a complaint, just superior service! I would (and have) recommend Allivet to everyone.
My dog has canine cognitive disorder and needs monthly meds. My Harris Teeter pharmacy was going to charge me over $300 for a monthly supply of his medicine. I can get it through Allivet for $80/month. Shipping is extremely fast.
Allivet has saved me money over the past few years, though Chewy is getting on board with their new prescription products. The problem with Allivet is that I've paid for expedited shipping several times and always regretted it because the packages still arrive in 5 to 10 days. This includes second day. I've also had them accept an order then not be able to fill it for a considerable time. That was a while ago, but they always take longer than Chewy or 1-800-petmeds.
When I've waited almost too long to order my pet's refill, Allivet has been very dependable. They promptly deliver her medicine within 2 - 3 business days. If the vet doesn't respond right away, they send me emails to let me know. It's been a breeze to complete any orders on their website. Plus they provide the Norton Security Guarantee.
Got to admit I had some concerns about ordering prescription medication online but Allivet made the process far easier than I ever imagined and at a much lower cost than I've been paying my veterinarian.
I will certainly use them again and possibly for more products.
Excellent medicine, but pricey for small content, we are sure the manufacturer can do better either in volume or price or both. This type of Pharmacy dealings is a contributing cause to the lack of progress in Cancer treatment in humans, good drugs, but unaffordable. Will I still purchase this, Yes because my pet needs it, but look at how many little pets/owners can't afford it. So Sad.
I do not have a single complaint with this company. They make it so easy. They call my vet, keep track of when she needs her refills, and get it to me as needed. Their pricing can not be beat. Very grateful I found them.
The prices were almost less than half of what my vet charges for the monthly medicine my dog needs. Oddly, though, the package gets here quicker when I am able to get free shipping. Can't figure that one out!
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet has a rating of 2.9 stars from 4,211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention next day, credit card and last time. Allivet ranks 103rd among Pet Meds sites.