Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
I have been getting my dogs flea medications for a few years now from Allivet, and have been pleased with the easy ordering and the fast delivery. I have always received an email with expected delivery date and that date is accurate.
Allivet has much better prices than my vet and they ship very quickly. I use them for 2
Prescriptions for my older dog and I am very happy with their service
Doug M
I have been using this company for 8 months now. Ordering has not been a problem and shipping is immediate. I am quite pleased.
Ordering my pets medicine is as easy as could be with alivets checkout and rewards program. Shipping is fast and free!
Fast service and better prices than my vet, Love the convenience of ordering on line.
Will be a customer as long as I have my pets...
This mail order service is very convenient, and saves us roughly 50% over what the vet was charging us for our dog's medication. My only complaint is that every few months we get to the point that the auto re-order is happening before we are even half way through the previous 30-day box.
I have previously written very positive reviews for Allivet but the quality of their customer service has declined over the last year. Anything coming from the pharmacy seems to take a long time... and this is not due to the shipping because once I get the email that my order is on the way, I usually receive it very quickly. And it is also not the fault of my vet's office because even refills are slow. In the last year, two of my orders have been incorrect and communication has been poor. Both times, the representative who answered the phone when I called about the mistakes gave me incorrect information. I got smart the second time and asked to speak to a supervisor. I think this is the only way to get issues resolved if you have a problem. My most recent order was correct, but was slow. I still am using Allivet because they have what I want at competitive pricing but I am more aware now of their limitations.
The shipping is never what they say it is... I pay for overnight shipping and it comes 4 days later.
Been using allivet for about 3 years, great customer service also great prices. A lot better prices than our vet. Get a notification when too expect shipments, which is very helpful.
Our 12-year old dachshund takes the most expensive medicine in the house - thanks to Allivet, we are able to get it for half the price of anywhere else.
I have been ordering my pets meds for about a year now. Allivet definitely has lower prices and the service is quick. I usually get my irder before the date given.
Excellent customer Service and products. It almost makes me angry to think how much the Vet was ripping me off all those years. I am saving A LOT of money every month on my dog's prescription using Allivet!
Customer service is excellent. I never had any issues. Allivet carries my pets prescription where it is hard to find on other website.
My dog is on Vetrol and the customer service is great. If I have a problem they fix it right away. They remind you when the order is due and l et you know when the vet approves the prescription
My Pug Sassy has an Auto immune disease that requires her to Take Atopica twice daily to live. Allivet has been extremely helpful in the delivery of her medication. Sometimes its difficult to get the vets approval in a timely manor. N the staff at Allivet has been helpful in this.
EXCELLENT CUSTOMER SERVICE AND RESPONSE! CONTACT WITH MY VETERINARIAN FOR PRESCRIPTION DETAILS IS SWIFT!
I have a beagle with a bad back so ive shipped astound for prices because she is on alot of medicine! They are definitely the cheapest!
Allivert has good pricing, fast shipping and the products you need for your pets. They also do a great job having what you need!
I always find Allivet to be quick, efficient, caring and helpful. The ability to track the shipments is most helpful.
My dog is on three medications due to a chronic liver disorder and there is a huge difference between Allivet's cost and what I was paying the vet. Thank you, Allivet!
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.