All Green Carpet Clean
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All Green Carpet Clean

How would you rate All Green Carpet Clean?
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Illinois
1 review
0 helpful votes
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Fraud Alert
October 19, 2024

Please do not ever use this company for anything. They are a complete fraud. They advertise they take credit cards and quote a price over the phone, then when they show up, they demand payment in full via Venmo at a higher price than quoted. Even if they only take a down payment when challenged, they will take your rug for cleaning, destroy it and return it (late) in ruined condition. At that point their policy is no refunds. They'll talk the talk about doing a "redo" cleaning but all it is is talk. And pointless since they've already ruined the rug you gave them. You'll never hear from them again, nor will they ever return calls or be reachable. Run, don't walk, from doing business with these scammers.

Date of experience: October 19, 2024
California
1 review
0 helpful votes
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Scam company
January 30, 2023

Do not use this company. Quoted $120 on the phone, it changed to $400 with a non refundable appointment fee once they arrived. Did not complete job properly (left streaks of dirt on couch and on rug). Charged tax even though that is against the law. Would not respond to me when I called and emailed. This company is a scam. Avoid them.

Date of experience: January 30, 2023
Florida
1 review
0 helpful votes
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Never call them!
March 26, 2024

This is the worst service ever! They just ruined my carpet and it turned from milk-white into yellow-grey. I spent weeks making them re-doing their job after what it gets even worse as for color so for its structure and shape.
As for now they say they can do nothing with it.

I would never recommend this company to anyone. Customer service is just a disaster - they don't know anything and change their phone number on their website after this all happened.

Attaching pictures befoer/after

Date of experience: March 26, 2024
California
4 reviews
3 helpful votes
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The sketchiest company ever. So unprofessional. Showed up and double charged from quote, didn't removed shoes as requested, behaved so sketchy w cursing when I asked for differences in prices and why upcharged. Got aggressive because we asked. Scared us in our own home. Almost called police, video recorded entire thing and took license plates for police due to this incident. Told them to get off our property. All because we asked why we were being double charged last minute. Stay away!

Date of experience: July 16, 2023
Florida
1 review
0 helpful votes
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Bait and Switch Operation
November 22, 2022

Looks like this is just a lead gen site and then they subcontract to local contractors who don't give a price that's even within the ballpark of the original quote. They'll quote dome like $30-40 room but then when they come over tell you it's closer to $240/room. And before the reply is the price depends on the condition of the carpet, there was nothing particularly bad. It just needed to be freshened up after normal use. Why would we need a carpet cleaner if the carpet was in mint condition? Work with a company who sends out their own people and you will get a more realistic quote

Date of experience: November 22, 2022
Florida
1 review
0 helpful votes
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This is a Referral Website
March 23, 2023

This guy told me to use my brain and common sense when I called him to decline the service.
He gave me a wrong quote as he did not explain important service details and actual prices of the cleaning company whose workers were already in my house to do the job. He also said I had to pay $29 of penalty for declining service since it was unfair to the workers who drove all the way to my house. Funny enough, the owner of the cleaning company who was right there next to me laughed and said the $29 would not go to them and explained to me that All Green was just a referral website doing a lousy job.
The owner of the cleaning company was very nice and professional and decided to do the cleaning service for the price the referral website had given me.

Date of experience: March 23, 2023
Florida
1 review
0 helpful votes
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I had 2 appointments for carpet cleaning in my home before my new furniture came. They called to cancel the 1st appointment and the next day didn't even call to cancel, I had to call and ask at what time they would be at my home. They're irresponsible and unprofessional, finally, I was never able to get my carpet cleaned because it was too late. A generic sorry was the only reason given.

Date of experience: March 30, 2023
Massachusetts
1 review
0 helpful votes
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I would give 0 star to their customer service.
I got my carpet shampoo cleaning done and a few days after the spots were still showing, called them to convey that I wasn't happy with their services and the lady said they can't do anything after 7 days of cleaning.
Next time I called to ask where does it says 7 days on your website or your policy and she hung up!
Now every time I call, it's like they have remembered my number and they immediately pick up the phone and start playing the wait music infinitely long.
Worst service ever!

First they didn't do their job right and now they aren't ready to listen any feedback about their services rendered.

Date of experience: December 5, 2021
Florida
1 review
0 helpful votes
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Scam of a company
October 4, 2023

Not an actual company. Sub contract all the work out to people. Had a man in a minivan w a tow truck logo, wearing rippled clothing who didn't speak english come to my house to do our carpets. Had a machine that was incredibly old. Paid more than 2x what I was quoted. Do not use this company, guarantee all the positive reviews are fake.

Date of experience: October 4, 2023
New Jersey
1 review
0 helpful votes
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No complaints
September 3, 2023

I was charged a reasonable amount for a couch deep cleaning ($160). The couch was dirty--one could tell it was riddled with dust and dirt just by looking and sitting on it. The deep clean went extraordinarily well and the couch looks good as new.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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Poor steam job
February 16, 2024

They did NOT do a good job. They were not thorough. Agreed to steam clean: tried to push me to do shampoo option for 3x price. They did the steam job in 15 min and said to call them for the shampoo cleaning.

Date of experience: February 16, 2024
Italy
2 reviews
0 helpful votes
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I like this company. The guys cleaned the rooms well. I asked for the cleaning to be done as quickly as possible and they cleaned all the rooms in a few hours. I checked every room and they are perfectly clean!

Date of experience: June 7, 2023
Maryland
1 review
0 helpful votes
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Scammers
July 14, 2023

I'm so heated right now this is how they left my stairs I called them like 7 times…I was hung up on 3 times and told the claims department will contact me

Date of experience: July 14, 2023
California
3 reviews
1 helpful vote
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Cleaned cushions
December 2, 2020

Do not have this service they cleaned my three cushions for $120.00 and it was a horrible job. I waited too long to complain because I did not want the technician to get in trouble. But they quote you a higher price to clean once they are in your home. They were going to charge me $325.00, he stated to be able to get them to their original color, with that said I agreed he clean three cushions. Here are the pictures.

Date of experience: December 2, 2020
Pennsylvania
1 review
0 helpful votes
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Horrible Service
February 29, 2024

These people did a horrible cleaning job on my sofa. The cleaning was uneven and incomplete as you'll see from the pictures. When I complained, I was told that the operator "did his best" DON'T MAKE THE SAME MISTAKE I MADE BY USING THIS SERVICE.

Date of experience: February 29, 2024
Nevada
1 review
0 helpful votes
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No good
May 28, 2020

Wanted my carpet cleaned, I was quoted 40-50 dollars. Guy showed up with his pitch and wanted 90. Lol... of course, here we go... So I said all I have is 50, so he vacuumed my carpet wet... Terrible results. Looks the same... Be careful. They'll get ya.

Date of experience: May 28, 2020
New York
1 review
1 helpful vote
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As others have said, this company is not trustworthy. They say they can take most of the stains out but after the guy passed the cleaning machine, the pet stains were the same. $150.00 for that!
I would never hire them again. Stay away!

Date of experience: November 8, 2018
Nevada
1 review
0 helpful votes
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Crap
May 27, 2020

Total waste of 50 bucks. My own fault. I should have known. Was quoted over the phone 40 or 50. As usual with everything in life they show up with their pitch to jack up the price. I said I have 50 bucks and he wet my carpet. Looks the same as when he pulled up. If you guys are gonna clean the carpet good then don't waste people's time. Or... If it takes 90 to clean it then say that in the first place. Total bull $#*!

Date of experience: May 27, 2020
California
1 review
0 helpful votes
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PLEASE save your time and go elsewhere. This is a scam company that has no one to help after you've been scammed besides a call-center probably located in india. They are compete frauds.

Date of experience: July 24, 2023
Massachusetts
1 review
0 helpful votes
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I picked up the phone because caller ID said it was from the community hospital. I have seen a couple of doctors there, so I imagined the call was from one of them. No, it was "Mike" from All Green Carpet Cleaning, that is, a recording of "Mike". If they've already displayed outright dishonesty, why on earth would I hire them to clean my carpets?

Date of experience: July 28, 2019

Overview

All Green Carpet Clean has a rating of 3.3 stars from 236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with All Green Carpet Clean most frequently mention customer service, amazing job and fair price. All Green Carpet Clean ranks 1st among Carpet Cleaning sites.

service
14
value
14
shipping
5
returns
5
quality
11