• Allergy Test USA

Overview

Allergy Test USA has a rating of 2.63 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Allergy Test USA most frequently mention customer service, and hair sample problems. Allergy Test USA ranks 2nd among Allergy sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    6
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
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0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There was no resemblance between the 2 results at ALL.
  • Computer assumes its the same hair sample and makes its own conclusion.
How would you rate Allergy Test USA?
Top Positive Review

“2 week wait but worth it”

Fermin B.
5/30/21

I was recommended Allergy Test by a friend and am not disappointed. Had a bit of difficulty understanding the blood instructions so that's one star off, but all really good. I liked how quick it came in the post too, and tracked to my door,

Top Critical Review

“Total rip off”

Walter B.
6/23/22

This company has a 90 day refund policy, you cant get a refund threw chat they wont answer phones, email, they won't respond until after 90 days. VERY FRUSTRATING! You will get an apology though.

Reviews (62)

Rating

Timeframe

Other

Reviews that mention popular keywords

results (32) hair sample (7) blood test (6) intolerance test (6) 2 weeks (3)
Thumbnail of user christian.andredietrich
1 review
0 helpful votes
February 27th, 2024

2 weeks after sending the samples, I sent an email asking for an update. I received no reply. I went on the live chat on their website today (25 days after sending the samples) and the customer service rep told me the samples might've been lost. This is a clear tactic to get me to send the samples over and over again until I miss the 90 day refund window. Complete scam, avoid at ALL COSTS.

Tip for consumers:
Horrible.

Products used:
Allergy Test (Hair Sample)

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Value
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Thumbnail of user sohagm
1 review
2 helpful votes
June 22nd, 2019

I enjoyed my experience with Allergy Test and I am looking forward to getting my results soon...

Thumbnail of user ferminb12
2 reviews
6 helpful votes
May 30th, 2021

I was recommended Allergy Test by a friend and am not disappointed. Had a bit of difficulty understanding the blood instructions so that's one star off, but all really good. I liked how quick it came in the post too, and tracked to my door,

Service
Value
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Quality
Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Fermin, we appreciate you reaching out and telling the team about our products and service.

Thumbnail of user walterb539
1 review
0 helpful votes
June 23rd, 2022

This company has a 90 day refund policy, you cant get a refund threw chat they wont answer phones, email, they won't respond until after 90 days. VERY FRUSTRATING! You will get an apology though.

Thumbnail of user aliceb440
2 reviews
1 helpful vote
January 13th, 2020

I was real happy with the results, which took about 2 weeks to come in. I tested positive for wheat (in food) and wheat again (in the field). I'm avoiding wheat (obviously!) and it's changed my life for the better. Also avoiding Many Many items they detected sensitivities to, such as gold! I took off my gold wedding ring and stopped itching for the first time in 30 years! I wore it to a concert one night and itched all night! So we're going shopping for a silver one!

Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Alice, we're so pleased you liked our service, if you need any additional support, don't hesitate to reach out.

Thumbnail of user blackzimc
2 reviews
3 helpful votes
May 27th, 2021

If you're reading this review it's because you want to do an intolerance test. This is the one. These guys at Allergy Test in Florida know what they're doing, and it's all really easy to do. Try it, it worked for me! The website is easy to use too which I liked.

Service
Value
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Quality
Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Sir, we're so pleased you liked our service.

Thumbnail of user alexb658
1 review
1 helpful vote
March 31st, 2020

Really, really just look at the addresses provided, the one in the U.S. listed for mailing your bodily samples is a warehouse with barbed wire? The main head office is in Florida, and is a Pack and Parcel, which is basically a P. O. box. This dude is making so much money in his mom's basement somewhere... funny thing is with the hundreds of thousands he is raking in, you would think he could at least rent an actual office, to keep his scam going longer bahahahah

Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Alex, you'll be pleased to hear that, as explained on the site, this our USA postal hub, which is used to send the samples to us here in the UK for testing. Our actual UK lab address is Healthy Stuff, 1a Bonington Complex, Trent Lane, Derby, United Kingdom, where our team of lab technicians, customer service, marketing, accounts and scientists (who all exist) are busy beavering away to get the samples tested. Please do give us a call to speak to a human being on 18323690544

Thumbnail of user dalens
2 reviews
1 helpful vote
January 7th, 2022

The absolute worst customer service! I called the phone lines during business hours but got the message that they are closed. I tried email, but it takes 3.5 weeks to respond to my refund request. I tried the chat, but they are not able to help me, they tell me to respond to the email or call the phone line... both of which are not responsive despite your claims that they're available to help 24/7.
I ordered a blood test on September 13th and sent in my test card shortly after. However when they received it they said there was not enough blood on it so they sent me more lancets. I have not been able to get enough blood on the card, despite following ALL tips and recommendations and being sent 6 more lancets after the second mailing. I'm tired of poking myself, it hurts and I'm just not bleeding enough to complete this test. I requested a refund on December 10th (just under 90 days from purchase date). Today (January 7th), I received an email saying that I cannot get a refund because I'm outside the 90 day window... but my request was within the time period, YOUR customer service person waited 3.5 weeks to respond to me and now won't help me. So I called the customer service number (it is in the middle of your business hours) and it said your phone lines are closed. So I used the chat option on the website and the guy would not help me, he told me to call the customer service line (which is down) or reply to the email (which takes you 3.5 weeks to reply to). I dont have any course of action to get my issue resolved and I would like a refund please.

Products used:
Blood test

Thumbnail of user nikkic122
1 review
5 helpful votes
May 22nd, 2019

I ordered 3 allergy tests and paid for them. I sent in 3 separate samples, and waited more than 30 days... then once I started emailing them, they would respond with 1 sentence, in a general response fashion. They completely lost 1 of our family's 3 tests, and refused to refund my money. And another one of the 3 tests was missing 3 categories of the GOLD package results. Not worth a single penny. Horrible experience.

Thumbnail of user jessicad272
1 review
3 helpful votes
May 8th, 2019

I found out very useful information by taking this test. I had a seizure at the age of 2 which was thought to have been caused by mold in the house. My test results came back stating I'm intolerant to a specific fungus/mold. Wow! I've stopped eating and drinking the products I'm intolerant to and my stomach aches have gone away. My family members have also had success with this test as well.

Thumbnail of user helenas26
1 review
1 helpful vote
November 27th, 2018

I used this company earlier this year and didn't realize that the samples were sent to the UK for testing, that explains the time delay. However I got back my results via email and they are very easy to understand. I cut the items out and feel much better, so I'm very surprised to see these reviews.

I chatted to their live team as they're always online and they are very helpful. It's an Intolerance test not an allergy test, but it says this all over their site.

Tip for consumers:
Speak to them on Chat!

Products used:
Allergy test

Service
Value
Shipping
Quality
Thumbnail of user laurencem90
3 reviews
4 helpful votes
August 3rd, 2021

Results are outstanding, I am very happen because I found you guys, Now I can safely say it's worth of money..

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Value
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Thumbnail of user rachele368
1 review
0 helpful votes
November 4th, 2020

I requested a refund the same day I ordered the test. I read some negative reviews online which scared me away from submitting samples. The company has not granted a refund in the time frame it said it would. The emails from the company are full of mistakes and errors. It seems fraudulent & I can only dispute the charge, moving forward.

Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Rachel, as you'll have seen in the Terms and Conditions, refunds can take up to 30 days, due to the global banking service. However, it is processed from when we receive it.

Thumbnail of user seanc404
1 review
1 helpful vote
August 4th, 2020

Been a year and a half now and have sent samples twice. I even paid extra to expedite my processing. Every time I reach out to customer service all they ever tell me is "We assure you your sample is on its way to our lab in the UK." Only once did they finally ask me to resend my samples. But guess what, it's been a month now since then and they still haven't confirmed receipt of my sample. They haven't even offered to refund my expedited service fee or anything. What did I even pay extra for!?

Tip for consumers:
Don't bother.

Products used:
Haven't been able to use anything because I still haven't gotten results after a year and a half after paying extra for expedited processing.

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Value
Shipping
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Thumbnail of user kimballl1
1 review
0 helpful votes
July 13th, 2021

I have worked with Allergy Testing.co for months and we have been very happy with them their turnaround time is very quick I would recommend them to everyone.

Products used:
Allergy testing kits

Service
Value
Shipping
Returns
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Thumbnail of user danaj196
1 review
4 helpful votes
May 7th, 2019

I ordered pet allergy test, downloaded the form and mailed off with hair sample. It says if they dont contact within 15 days to contact them. It's been well over that and I have called 8 times different days different hours and it's the same thing... a recorded "you are number 1 in the que", 3 rings, 5 seconds of hold music and it hangs up. I have also emailed multiple times and utilized the chat option but no response.

Thumbnail of user ty31
1 review
1 helpful vote
January 20th, 2021

Fraud and Scam. They will have you send samples in only to never " receive" and have you send over and over to " stall"... when they finally receive if they ever do they will them say they have to send to a UK lab. Total s c a m

Tip for consumers:
Don’t use. This is a scam site. Fraud

Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you TY. You'll be pleased to know that as we can't control the post, we cannot stop samples from getting lost, however we have just upgraded our Stateside postal hub, which means that all received samples are sent to the UK for testing faster, and more securely.

Thumbnail of user ambera98
1 review
4 helpful votes
March 14th, 2019

We did this test for my daughter that tested negative to all allergies and GI issues. She has a whole list of intolerances and since eliminating the foods on her list her excruciating stomach pains of gone away. This test saved her life!

It also showed she was deficient in Selenium and iodine, which prompted me to have her Thyroid checked. She is only 13, so Dr's hadn't even considered that, but her TSH level was 6.86! (Optimal range is. 5-2) She is now on thyroid meds that have brought it back to normal.

Thumbnail of user lauriel95
1 review
4 helpful votes
June 20th, 2019

I just went thru the rigorous process of getting a refund thru PayPal! Ugh! Sent in my hair samples for 3 of my family members and NEVER RECEIVED MY RESULTS! Such a scam, this company is terrible, don't waster your money and time! Worst customer service ever! I wrote them at least a dozen emails and they didn't even respond.

Tip for consumers:
Just don’t. Don’t use this site. Such a scam

Products used:
Hair sample allergy test

Service
Value
Shipping
Returns
Quality
Thumbnail of user dwedm
1 review
0 helpful votes
June 22nd, 2019

I bought the hair kit a lot this year. I have seen a great improvement in their service and their products. Highly recommended.

Thumbnail of user amyw496
1 review
5 helpful votes
January 7th, 2020

This is a online scam company. Ordered it! Addresses and information are inconsistent. Did not receive our result at all.

Thumbnail of user susanz73
1 review
3 helpful votes
April 7th, 2019

It picked up all my intolerances that I have had done with a much more expensive test. It even picked up on two medications I am allergic to as well a mineral deficiency that makes sense now that I know. Worth the money and I am going to have my son done... he also has had expensive tests done and will compare the results with him. Glad I did it!

Thumbnail of user anonn13
1 review
13 helpful votes
January 23rd, 2019

I got an intollerance test completed with a practitioner, and a couple months later did it with this company. Information didn't match at all. So, I went to the doctor to re confirm with blood tests, and the results from the practitioner was accurate. Ones from this company was approx 98% wrong, horrifyingly even the complete opposite. I'm not sure how they can proceed doing business like this as it's peoples' health they are playing with.

Thumbnail of user cherrisei
2 reviews
2 helpful votes
September 14th, 2020

Besides the fact that it took a month to get the results, I ordered a sample for myself and my daughter, who is wheelchair bound with multiple sclerosis. They gave me the same food recommendations as her even though I'm 55 going through menopause. They said I have 'no hormonal imbalances... I'm going through menopause with major hot flashes. My daughter doesn't even get a menstrual cycle but they said she also has no hormonal imbalances... did I mention she doesn't have a menstrual cycle at 27 years old! The company is a 'Fraud' with a capital F and I'm asking for a refund!

Thumbnail of user crisw17
Cris W. – Allergy Test USA Rep

Thank you Cherrise, as you'll have seen from the test facts available on each and every product:
Classed as Complementary and Alternative Medicine (CAM).
Results do not constitute a medical diagnosis.
Testing is carried out in a variety of locations worldwide.
Covered by our 100% Money Back Guarantee.
Equipment used is MARS III (Multiple Analytical Resonance Systems).
Results reported on 85% response rate or higher.
Important

Hair tests (Bioresonance Therapy) are categorised as Complementary and Alternative Medicines (CAMs) covering therapies that fall outside mainstream medicine. Conventional medicine does not currently recognise Bioresonance as it has not been subject to significant scientific research.

Bioresonance reports and related information do not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your Doctor or other qualified health provider if you have a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it.

Thumbnail of user cinderh1
1 review
4 helpful votes
November 27th, 2018

I sent in my hair sample, and about a week later I received a very detailed list of food sensitivities (and a couple known environmental allergens). I was aware of my allergy to goose down and also dust mites... But the food sensitivities in particular were helpful to know about! After removing them from my diet for a week, I was able to notice a few significant improvements in digestion. I also have stopped having an itchy rash on my lips (previously its appearance had been a mystery).

Definitely glad I did it!

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Discover Allergy Test today! Food allergy, food intolerance and food sensitivity testing. Are you suffering from symptoms without a diagnosis? Fast results!

Company Representative

Thumbnail of user crisw17
Cris W.
Typically does not respond to reviews

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