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AliExpress

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Wisconsin
1 review
1 helpful vote
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As mentioned in my review with supporting documents - this had all of the appearance of a SCAM and I concluded that I had been cheated out of 240 usd.
I had written off the whole as a nasty learning experience, closed my account with aliexpress and had moved on -- TO MY IMMENSE SURPRISE THE PACKAGE SHOWED UP HERE INSTEAD OF BEING A BOGUS BOX SENT TO 3 NOTCH, AL
I have no idea what the quality of the product is - I figured I was willing to roll the dice on that one and I still am doing that with no objection
I JUST WANT TO APOLOGIZE FOR AN INCORRECT REVIEW - THEY ACTUALLY CAME THROUGH

Date of experience: June 3, 2023
Utah
1 review
1 helpful vote
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NEVER AGAIN! If this isn't a scam, then it's very close to it. I've wasted so much time with these people. Here's the routine: you buy, they don't send, you try to get a refund, they stall.

Date of experience: March 19, 2021
Canada
1 review
3 helpful votes
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Im not that type of person to write reviews but seriously, SERIOUSLY... aliexpress is untrustworthy most of the time. Ok so i ordered a sweatshirt and it took months to come. I was really excited when it came but disappointed when it had A HUGE HOLE IN IT! HOW'D THAT HAPPEN?! There wasn't anything sharp in the box. So someone took the shirt, and passed it on as good as new?! I returned it after words. Never going to use the site again.

Date of experience: August 18, 2017
Belgium
1 review
0 helpful votes
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Memory Card MIXZA 32GB
March 11, 2019

Very good and fast MIXZA memory card 32GB, Convenient outside a regular sd card adapter is also a USB included, very convenient, I ordered 3 pieces, card has nice colors is good and fast, shipping to Belgium took a month what to mention quickly is with chinese new year in between. Consequently the card is very good and fast... Very good seller... Highly recommended... Thank you

Date of experience: February 25, 2019
Florida
1 review
3 helpful votes
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Horrible experience
July 17, 2018

Always they send diferent item than the picture, And the cost for return is a lot more than the cost of the item. The costumer service is horrible they liar about the refund and they never made it... $#*! you aliexpress

Date of experience: July 17, 2018
Canada
1 review
1 helpful vote
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Organized scam
September 5, 2022

My first experience with AliExpress and I give them 0 star. I am sharing my experience everywhere I can for people not to get scammed buy these sellers in AliExpress. This is my story:
I ordered a $300 phone from a company named "UMIDIGI" which is selling through AliExpress. They sent me a $8 headphone instead. Now that I am reading the reviews I see this is a common scam and they are doing that very regularly to lots of buyers across the world. I am surprised how AliExpress allows them to #steal from people just like that and does nothing. Are they partner in this scam? Are there other sellers in AliExpress that does the same? Is this how they make their money?
So far the dispute have not come to any solutions, so for me this was the LAST experience too and I will not buy anything else from them.
#AliExpress
#scam
#UMIDIGI
#costumerexperience
#disputes
#Alibaba

Date of experience: September 5, 2022
Germany
1 review
8 helpful votes
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They sell bad qouity stuff and the sellers are really bad and they are not kind people at all.

I ordered a dress from this website and it became not as the picture at all.
It is totally unacceptable dress. It is nothing like the picture at all the color and the quality is too bad please I don't order anything from this website.
When I ordered I gave them my trues to make me beautiful dress not something so bad.

Also. When I asked you give me money back they would not and they want to give anything after a long emails they send me money but the items for this website is so so bad

Date of experience: December 3, 2014
Georgia
2 reviews
7 helpful votes
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If you want to lose money, buy from these charlatans (crooks). If you try to track your order by using your log-in information (you are forced to create an account to place an order), you get a website that is in Turkish, and even with the spotty English translation via Chrome, your password is not good, and your email can supposedly be verified but after you receive the verification number, it is too late. I wasted half an hour just trying to sign in. It's an endless cycle of foreign gibberish (hell). DON'T ORDER FROM THEM EVER.

Date of experience: July 19, 2018
Sweden
3 reviews
148 helpful votes
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I have ordered from Aliexpress many times, different products, different values and from different sellers, and never had any problems.
If you chose the sellers very carefully and read there reviews.
You will be fine to...

I have never had any disputes at Aliexpress, so i dont know how that procedure works, but i have ordered aprox 50 Products over a period of time with out any hazzle!

Timios

Date of experience: November 4, 2013
Virginia
1 review
2 helpful votes
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My order number is **************. I paid $24.98 for 1000 M1.4*1.5 cell phone screws, but you only sent me 200 screws. I should have paid $4.68 for 200 screws. Send me my 800 screws you still owe me or credit my credit card with $20.30. You may call me at *******171 or *******470 or e-mail me at *******@hotmail.com. Thank you---Dennis M. Fischette

Date of experience: March 28, 2016
Washington
1 review
0 helpful votes
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They advertised ten working day delivery, great because I needed it soon, then it became a " 14 day guarantee ", well I ordered on November 3rd and got my order on December 5th! And now there going to give me a whole DOLLAR because it was late! Its 14 day delivery from the time it leaves CHINA! And there package tracking is a joke! One day it's in my city and the next day it's still in customs! They dont have any guarantee to stand on!
CUSTOMER BE WARE!

Date of experience: December 4, 2023
California
2 reviews
4 helpful votes
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This site is bs
March 29, 2023

I first looked up this company before buying to see if it was legit, I now know the good ratings are fake, I received 1 cheap item out of 10 I spent 57 and they claim I received all of them and because I can't prove I didn't receive them they won't refund me, STAY AWAY! THESE PEOPLE $***. 100% FRUAD! They give you three days to ask for a refund but they purposely show that it was delivered way before it really is. I did receive one item but showed delivered a week before it actually was so you wait to see if it's delivered and when it doesn't they claim you ran out of time. These people need to be banned from sending anything outside of their country.

Date of experience: March 29, 2023
Illinois
1 review
5 helpful votes
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HORRIBLE EXPERIENCE
April 2, 2019

This company had HORRIBLE service. My order was in their system for over 2 months and I did not get it in time for the event I needed it for. They told me multiple times it would be shipped in 3-5 days and it would be shipped express shipping and it was shipped 3 weeks after that without express shipping. It was an awful experience I will NEVER order from here again. If I could give this review 0 stars I would

Date of experience: April 2, 2019
Mauritius
1 review
0 helpful votes
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I sincerly think that this site is ok and trustful. The only thing you have to check is the seller rating. Only in this way you can find a trust seller. Because one thing you need to know is that Aliexpress is an english alternative for TaoBao, which is the same website but for chinese only and Taobao is the chinese Ebay, if you understand what i mean. So check the seller 1st before buying. Think there's only few scammers and the problem is that those who want free shipping doesn't see, i think the ''15-60 day delivery''. Thats why its a problem for them. Lol. If you dont want to eait, just pay the DHL or TNT express delivery thats all. Thanks

Date of experience: January 30, 2014
New Zealand
1 review
5 helpful votes
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The seller is scammer and liar. I ordered two items from this shop they only sent me one. I opened a dispute but they said will ship another one soon so asked me to cancel the dispute. But once i canceled the dispute the seller disappear. The aliexpress consumer service help sellers scam buyers. I have reported thousand of times the issues, but they said they can't help. The "Store: Aphrodi beautiful station" is on sale. BEWARE OF AND KEEP AWAY FROM THIS TRADER. They are dishonest and have bad reputation. "

Date of experience: May 29, 2016
GB
1 review
0 helpful votes
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AVOID
January 21, 2024

Some items not as described.
Refunds for undelivered items slow, if at all.
So called 'customer service' seems to specialise in trying to make excuses and fobbing me off.
AVOID!

Date of experience: January 21, 2024
Philippines
2 reviews
0 helpful votes
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Bad experience buying laptop motherboard.
September 15, 2022

I bought motherboard for my Toshiba laptop. The seller said "free cpu" and I took that to mean a cpu appropriate for the motherboard I was buying. He asked me what my processor is and I told him i5 460M. I even sent him snippet from the Toshiba technical specs. Instead he sent a P6100, a cpu that doesn't even belong in my rPGA889 socket. It wouldn't boot, but my cpu from my dead motherboard booted fine. Aliexpress dismissed my claim altogether. Apparently aliexpress expected that I'd be happy with a 6502. Wish I could give zero star rating.

Date of experience: September 15, 2022
Netherlands
2 reviews
4 helpful votes
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Price and Quality
October 27, 2018

Good price, not so good quality. So the thing is that I bought a smartwatch, and thee shop said that the smartwatch is one of the best, so I paid 60$ for it, and guess what, it wasn't that great! The watch started to lag and stuff like that. Anyway, what can you expect for 60$?

Date of experience: October 26, 2018
Cyprus
1 review
6 helpful votes
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I have ordered lcd from aliexpress and i received it broken i spoken with the seller and talk me that he will refund me 3 dollars and the lcd cost 80 dollars i escalate the case they talk me to make a video and i have to upload it at youtube i make it and i upload it but nothing
The case doesn't close yet when it will close i will upload all the conversations, photos and the videos to see how big liers are

Date of experience: September 24, 2014
Canada
1 review
1 helpful vote
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5 of December I ordered soccer boots,19 of December shipping company name Uni Uni texted me at 11am they put my item inside the building,but didn't specify were,I came home from my work,i didn't find my boots,I was trying to contact to AliExpress customer service chat,explained them my problem,they misleading me,told me don't worry we will contact to the owner and told me after 5 days if i don't receive my item they will take action to force shipperto get my item or money back,I sent them all information they require,but never heard back from them,owner neve replied.Ilost 70$,will never buy from them and suggest you the same.AliExpress are Ponzi scam.don't buy nothing from them if you don't want loos your money.today is 17 of January 2023

Date of experience: January 17, 2023

Overview

AliExpress has a rating of 2 stars from 8,019 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.

service
1,616
value
1,519
shipping
1,559
returns
1,399
quality
1,460
This company responds to reviews on average within 3 days
+1730