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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The book got to me within the promised delivery time and was in the expected condition
Ok. A little difficult time navigate, otherwise all good...would recommend as well as purchase again in future
Fairly straightforward, quick and easy.
Web site easy to use
Prices very reasonable
I have just ordered and have not received the book yet.
I can usually find the book I was looking for. I like to buy used not new if possible.
Alibris almost always has the book I am looking for
Very happy with my recent "Encyclopedia of Bridge" purchase. I was expectinga used book in good condition, and received one that looks brand new.
Delivery was very quick.
I had an excellent experience. Book arrived faster that expected. Would recommend this seller.
Amazing deals! What a life-saver for academic books. This site helped to save me a fortune.
I had trouble signing in but I am very excited to discover this site! I am something of a Bookaholic!
This IS crazy. I thought I was done but it keeps asking me to set up accounts and stuff. I do not ANTICIPATE ME USING THIS SITE AGAIN.
This has been a great business quick service and friendly interaction from agents
This is one happy customer...as always when I order. Each order I have received has been in a timely manner and the rare occasion I have had issues with an order is was quickly handled and responded to by you. You are my go to choice when it comes to my books!
At least my exerperience, every order made (and I have placed over a dozen in the time I found this great used book store), my books arrive fast and packaged well. I can't be more impressed and pleased.
Very satisfied!
The book I received is in perfect condition, as new. I expected quite used, so this was a treat. Alibris had the very best price in comparison to other used book sellers.
Quick and easy. Always have what I'm looking for. I like being able to choose the condition of the books that I want.
I found the book I wanted at a price I wanted within 60 seconds. Bravo, Alibris, again!
I would shop here so much more if they didn't charge so much for shipping. Most places now give you good deals on shipping but not this company. I do like the selection and quality of thier products though.
It's a little hard to find what you're looking for and the shipping is very high. I don't shop here too much because of it.
Alibris remains an exceptional experience. The items were listed and had everything a buyer would need to know. I could quickly jump to PayPal and complete the transaction. Overall there were no issues at all.
Can you not consolidate your shopping fees or include in price?
Rather than getting books from the large internet monster, that needs no more sales going through it, buy books through Alibris since it connects independent book dealers and those who collect used books for resale to the public. Wonderful service that provides great prices!
Wonderful way to support actual bookstores and get access to used and new books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.