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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very quick and easy! Glad to have found this site! I will be sure to come back!
I was looking for a specific book which has not yet been released in the US. I found a seller that had a copy on Alibris.
It was fine. Found book cheaper on other platforms after I already purchased.
Found the book I wanted for a great price, ordered it, and it was delivered within a few days. The same day, my sister ordered the same title from Other Big Online Store. It won't be shipped for two more weeks.
As always, fast, easy, cheap (a good thing!)
I would say all is well with my orders, some do take longer in shipping but eventually get here
Good place to get these items, but shipping fees can be a pain. Too bad the discounts don't apply to both price and shipping costs.
Love when you find books for me at a lower price before checkout.
Great price. Quick delivery. So pleased with Alibris I've placed another order.
Overall experience with Alibris is pleasant and very professional.
Good customer service, even when the user makes an error! Two characters
Oh, that I had ordered this yesterday, when I had a coupon!
Easy searching! Prices were better than Amazon and saved on shipping bc multiple books from the same store.
But seemed like it had been in a moldy condition. There is no visible mold, and the book is in great condition, but as I flipped through the pages, they smell pretty bad even after airing them out and adding some essential oils.
This is the easiest way to shop for books - it has everything, and is accurate init's description of the condition of those books
The seller's handling of this transaction and outstanding service in every way stand tall above most others.
Thank you!
Quick and easy checkout. Reasonable price. Detailed information about the book content and its condition. First time using alibris, so hopefully there will be no bad experience.
Good service, good price, good book, good service, good price, good book, good service, good price, good book
The stock is not as complete as Amazon, but the prices were a bit better.
Since products are coming from multiple venders, but multiple shipping fees have to be paid.
Easy to checkout and pay quickly. I also like that I'm getting a hardback book so cheaply.
Timely and excellent price. Good packaging for storage at us mail box
Don't give up your search or that book you have been longing/looking for! It will likely show up here at Alibris at some point.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.