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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It seems like everytime I need a book that is old and not being published, I check Alibris and they have it! It is always a good price! Any book that I need, I start with Alibris before looking anywhere else!
If you don't need the book right away, this is the best place to order!
It will help if the total price, including shipping, is shown earlier than it is on this site.
I went on the seller direct website to compare prices with what was on alibris through the same seller, alibris was cheaper. I find rare titles and always find a good price.
Have been using Alibris for years, at the suggestion of a book loving friend. Can't tell how many acquaintances i've turned on to your service. You and your sellers are always great.
Always a great experience, supporting small businesses.
Pretty much always excellent. Service, items received in the past.
Love Alibris! Amazing selection and the service is always outstanding
I find books here that I cant find on Amazon.com. The prices are always reasonable and the quality of the 'used' books is generally very good.
Web site worked great; placed the order, paid the invoice, they shipped it, I received it.
Great communication from Alibris with the initial order and delivery. Will use again for sure :)
Alibris' site is user-friendly and easy to navigate, the volume and range of merchandise is, in my experience, unparalleled, the sellers are reputable, the prices are reasonable, and the shipping is expeditious!
My purchase is a gift, and I experienced difficulty in making a gift purchase.
Books arrived in poorer condition than anticipated despite being listed as Good.
Website convenient and easy to use, also, best price I could find!
I was unable to change my shipping address, so I added one correctly.
Have used Alibris for years! Very satisfied! Keep up the good work!
Have used Alibris for years... always a pleasure!
Amazingly simple to find and purchase books. The price is always fair and reasonable.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.