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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris makes finding and ordering easy and fast. Postage is rather expensive but you usually have what I want.
Unlike so many online sites the purchase was easy and quick from start to finish. I am so grateful for that at the end of a long work day. I had abandoned other sites because they were unhelpful. I wil try Alibris first next time.
I would have preferred to speak to a real, living human being, and to also not have had to give you my credit card information to be maintained on your computer system, whose security method is only God knows what.
JCH
Alibris has been there when I had an "unusual" request and I thank you for all you do!
The books I just ordered offered "free shipping" and yet I was charged shipping on check out.
Wonderful experience. Been using alibis fir many year. Extremely easy to use
Have used for years. Always 5 stars. Very smooth transactions
This is the first stop when I'm looking for a certain books that are hard to find
Good selection at great prices! Easy checkout is a plus! Quality books too
Found book at great price.
Easy to check out. Now they are my favorite book store
I've been ordering books and DVDs from Alibris for over 20 years (I think - for a long time anyway). Descriptions of the books are accurate and prices are reasonable. Of course, like everything else, prices for shipping and the books themselves have gone up. Some retailers falsely state the books have been shipped as soon as they receive the order. The only way to accurately check on shipment is to rely on the delivery confirmation number from the post office. Overall, the whole thing was good.
Ordered a book twice -- found that error but not clear how to fix it easily
Quick and accurate. Familiar with Alibris as brick and mortar.
Found the book and quickly. Your service is always excellent.
Alibris had the best price on the version/conditions of the book that I was looking for (hardcover/fine or like new). The ordering process was easy as well.
I just now ordered a book. The process was simple, easy. The book was the least expensive compared to other sites. I hope this continues thru to the end when I receive my book.
Got what I paid for and books was as described. Good price for the book.
Overall very good experience. Thank you! I will use your service again.
Quick, secure, easy. Other buyers loved this seller. That means thumbs up for me.
Smooth transaction ….familiar with process of ordering
I just did.All work and no play make Jack a full boy. No, no more.
Items were fairly priced, delivered in a timely manner and received in good condition
Books are always shipped promptly and arrive in good shape.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.