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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and Convenient! Definitely recommend as a college student looking for deals on required books or textbooks :)
I needed the book for an online course and I had an easy time finding what I wanted and checking out.
$5 shipping a book is not cool and now you want me to add st least 50 characters ok
I was satisfied that this used book was available at a considerably lower price than retail. The book came in excellent condition and in good time.
The book I ordered was easy to find on your website. Placing the order was simple and delivery was appropriately speedy.
Pretty good although when looking for books in a series, it would be nice to see them in reading order.
Confusing!
I was trying to order and it took me back to the beginning. I had to change my password. I found what I was looking for before it sent me back and when I changed my password the cost was a dollar more and the company I had just chosen prior to changing my password was no longer on the list;
Great prices, no problem deliveries, great selection of books
The book is literally falling apart. I opened it and a cache of pages fell out… not acceptable!
Took awhile to get the book, book was in good condition though and exactly as ordered
Fast and easy and by far and away excellent pricing at alibris!
Easy online order. Good to know that my order will be shipped asap and is not on back order.
Always reliable with the best prices. I have never been disappointed in the quality of the books that I have purchased.
I like being able to choose the specific location to order a book from.
I found lots of books on the techniques I'm looking for to aid my art practice.
I enjoy finding things through Alibris. The shipping can be a bit steep but overall a good value.
First time I ordered something from this company and I like their service
Site is easy to navigate. Usually find what I'm looking for. The checkout procedure is smooth. Some sites seem to bounce you all over the place to try to place your order. Not fun.
One used book was not as described. Lots of underlining, contrary to Very Good label. Delivery was slow and oddly placed. Made it hard to find. Need a delivery confirmation system more like Amazon.
Books of an older vintage are hard to find. Alibris has very rarely, if ever, let me down.
Quick and easy shopping, good prices, reliable service. What's not to like?
Alibris is my go-to book seller! They always have what I want
I always go to alibris for my book purchases! I've got my book group going there now, too! Great service and quick response to getting my books!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.