Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy checkout. Now let's hope that the book is not stolen during shipment—always a risk in Mexico
So easy. I am pleased with this shopping experience.
I'm glad to find three affordable copies of this book.
I found books that were impossible to find elsewhere.
I always go to Alibris first. It never lets me down.
I use Alibris all of he time, it greatly facilitates my research. Thank you.
Found what I was looking for right away! Easy to order
Quick, easy, great price! Exactly what I am looking for!
So far, totally straightforward and what was needed. Thank you.
I found all the books I wanted, swiftly. Thank you.
All has gone very well, just what I wanted, in good shape and prompt.
Good, but I wish it were easier to find books included in free shipping.
Thanks for having guest account--one less password!
So easy to find wonderful books at reasonable prices
Found just what I was looking for and at a great price.
I like the pricing. Your checkout could be a little simpler
Thank You for collection educational book in everyday use.
Very satisfied. Always on time, books as promise condition. Thanks we have you ALIBRIS
Cheaper than other places that I have shopped around for, plus good selection.
Will write full review once I receive order, but so far so good.
Always easy here at Alibris. All important information is provided clearly.
Great no problems like I sometime have on new sites.
Some things I didn't understand, but overall it was good.
This was very quick. I like the search rather than go through a bunch of books.
Always easy and fast shipping. Never had a problem.
Alibris has been easy to shop and order with. Shipping has been reasonable and I've always found what I needed. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.