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AlibrisReviews 102,709

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
812
value
9,135
shipping
9,125
quality
9,119
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Past shipments have come quickly.
I also am glad to be able to support small business.

Date of experience: May 5, 2021
Illinois
2 reviews
0 helpful votes
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Your site is easy to shop from, and the checkout page explains everything clearly. Thank you!

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
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Frequent, but small value purchasers should be rewarded with a bit of a discount once in a while.

Date of experience: May 5, 2021
Tennessee
1 review
0 helpful votes
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So far so good on the website
May 5, 2021

So far so good on the website. I just hope the books are packed well and arrive in good shape.

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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The inability to remove ones credit card info has inspired this rating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Oklahoma
1 review
0 helpful votes
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I wasted about an hour trying to change my password then it took several tries to update my address, otherwise it was ok

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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I was in out so fast...
May 5, 2021

I was in out so fast... I'm going to tell my circle about alibis

Date of experience: May 5, 2021
Pennsylvania
2 reviews
0 helpful votes
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You were easy to deal with, while Amazon is a pain in the $#*!

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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So relieved to have an Amazon alternative!

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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My fav place to order books!
May 5, 2021

My fav place to order books! I love the selection offered here.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Easy—especially since you had my
Email on record. Thank you

Date of experience: May 5, 2021
Wisconsin
1 review
0 helpful votes
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Deceptive shipping cost
May 5, 2021

Deceptive shipping cost. You state free shipping over $39.00. My order was more than that. Each item had its own shawl price. Please explain

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Thank you
May 5, 2021

Thank you. Lots of sellers. Hopefully the condition is as good as claimed.

Date of experience: May 5, 2021
New York
2 reviews
0 helpful votes
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Website is easy to navigate and I love the price of your books. Can we do anything about making shipping costs go down please?

Date of experience: May 5, 2021
Florida
5 reviews
0 helpful votes
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So great to have the options Alibris provides, new, used and hard to find out of print books. Thanks!

Date of experience: May 5, 2021
Colorado
1 review
0 helpful votes
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Quick, easy, and they always have the book we are are looking for.

Date of experience: May 5, 2021
Kentucky
1 review
0 helpful votes
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So grateful for Alibris
May 5, 2021

So grateful for Alibris. They have the books I am looking for and need at a more budget-friendly price. Just have to remember that I may wait a bit longer to receive them.

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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I've used this site for many, many years to find books.

Date of experience: May 5, 2021
Georgia
1 review
0 helpful votes
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I don't care for the shifting prices on the same item (perhaps I did not watch carefully enough, but it seemed to me that when I delayed the item I was originally interested in went up) or for items not available still showing as available when I check out to the point of having my card information received. Now I have more work, making sure I was not charged twice for similar items, and, I confess, that does nettle me and make me less inclined to check this site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Illinois
4 reviews
2 helpful votes
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Was easy to find what I was looking for and ordering process was very easy

Date of experience: May 5, 2021