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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Past shipments have come quickly.
I also am glad to be able to support small business.
So far so good on the website. I just hope the books are packed well and arrive in good shape.
The inability to remove ones credit card info has inspired this rating.
I wasted about an hour trying to change my password then it took several tries to update my address, otherwise it was ok
I was in out so fast... I'm going to tell my circle about alibis
My fav place to order books! I love the selection offered here.
Deceptive shipping cost. You state free shipping over $39.00. My order was more than that. Each item had its own shawl price. Please explain
Website is easy to navigate and I love the price of your books. Can we do anything about making shipping costs go down please?
So great to have the options Alibris provides, new, used and hard to find out of print books. Thanks!
Quick, easy, and they always have the book we are are looking for.
So grateful for Alibris. They have the books I am looking for and need at a more budget-friendly price. Just have to remember that I may wait a bit longer to receive them.
I've used this site for many, many years to find books.
I don't care for the shifting prices on the same item (perhaps I did not watch carefully enough, but it seemed to me that when I delayed the item I was originally interested in went up) or for items not available still showing as available when I check out to the point of having my card information received. Now I have more work, making sure I was not charged twice for similar items, and, I confess, that does nettle me and make me less inclined to check this site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.