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AlibrisReviews 101,989

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
799
value
8,836
shipping
8,826
quality
8,820
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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I would have liked to see the shipping costs before going to the checkout. I like to see the year the books are published to keep them in some order when reading, which is not shown.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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I love how easy it is to shop from one seller to save on shipping

Date of experience: May 9, 2021
Michigan
1 review
0 helpful votes
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I love Alibris
May 9, 2021

I love Alibris. I buy all my books here. I always know that if what I want is available, I have to the best chance of finding it here. Thanks!

Date of experience: May 9, 2021
Colorado
1 review
0 helpful votes
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Shipping is a bit on the high side for a single paperback!

Date of experience: May 9, 2021
Virginia
1 review
0 helpful votes
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Shipping isn't very clear, or efficient, and seems way too expensive for the time it takes to ship (expensive but not quick — shipping that is).

Thanks though,

Dusty

Date of experience: May 9, 2021
Oregon
1 review
0 helpful votes
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Very smooth, good site, great price, and... not Amazon!

Date of experience: May 9, 2021
Arizona
2 reviews
0 helpful votes
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I've bought well over 50 books from alibris. No sarcasm. Great materials. Super cheap prices. Only suggestion to future buyers. Buy in bulk since shipping generally kills the bank account.

Date of experience: May 9, 2021
District of Columbia
1 review
0 helpful votes
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I wanted a new copy, and in hardcover, and you had it!

Date of experience: May 9, 2021
Virginia
1 review
0 helpful votes
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It was easy to search for books and there was a large selection. Also, Alibris provided better prices than other sites!

Date of experience: May 9, 2021
New York
1 review
0 helpful votes
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It satisfied my search for this hard to find cd that contains the song that my wife and I deemed our song

Date of experience: May 9, 2021
Tennessee
1 review
0 helpful votes
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Found everything I wanted at great prices. Ordering was easy & fast.

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Sometimes the shipping takes too much time for the added costs

Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Fast and easy
May 9, 2021

Fast and easy. I like the array of payment options also.

Date of experience: May 9, 2021
Indiana
1 review
0 helpful votes
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Very easy to navigate and find what you're looking for. Bravo.

Date of experience: May 9, 2021
Florida
1 review
0 helpful votes
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Email offered a coupon "Weekend Sale | $15 Coupon + Free Shipping, Edward" but I could find no way to retrieve the code. Feels like bate and switch.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 9, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent selection and options, very nice experience

Date of experience: May 9, 2021
New Jersey
1 review
0 helpful votes
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Very approachable and easy to understand the site.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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Friendly, easy to follow
May 9, 2021

Friendly, easy to follow. However I understood there were no shipping charges, yet I paid for shipping.

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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I believe it is what I want, but I am not sure because you did not make a clear enough description of the item. A little more detail please
Thank You

Date of experience: May 9, 2021
Illinois
1 review
0 helpful votes
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Quick and easy to follow instructions for ordering.

Date of experience: May 9, 2021