We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Find the books I want EVERY time! Easy to use site and all booksellers have been reputable and book conditions as noted. This is now my ONLY go to place for books. Never disappointed!
I'd love to have some assistance choosing the best option regarding shipping. It seems each individual book is $3.99 shipping and if I could consolidate that through one or 2 booksellers, perhaps I could avoid paying so much per book. Perhaps you do not wish to optimize that to benefit the individual sellers but I would love it.
Your coupons are deceiving! Then shipping is added for 3 locations! I have been trying to be mindful of how far away the book will travel. I have recommended codes that help very little. I fo not want to always use Amazon! But it comes out cheaper even with free shipping and everything gets there in 2 days! So where is the savings and where is the eco consciousness!?
Your shipping cost is outrageous when buying multiple books.
Quick and easy to shop and find deals! Can finally obtain all my missing manga!
It was quick and easy to find what l wanted. I like the change of currency button very helpful
Customer Service is good. Prices are pretty reasonable.
It is great, other than the problems that arise when ordering items from the UK. Some never ever arrive, and I don't get word for months on what is going on with the order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.