Alibris has a rating of 4.7 stars from 97,420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.
I liked that Alibris searched for less expensive items.
Shipping cost is a little high. The books are fine and priced right.
I've bought tons of books from alibis… always an excellent experience!
Availability of out-of-print classics at a reasonable price. Sure beats Amazon.com!
You should show dealers that have multiple books in an order
Thank you for keeping the checkout process quick and easy.
Clean up the first time shopping cart user page to show a create account button.
Find what I need and it always arrives as described.
Easy to order and orders always arrive as described.
I have found titles here, that were unexpected. I'm very pleased.
The shopping experience was quick and straight forward
Great to get the book I want quickly at a good price!
Easy to find and see both item price and quality and shipping price
You had what I wanted at a reasonable price. Not easily found!
Excellent quick site and easy to use payment options. I wish I could see the shipping costs up front.
My first time with your company. Hopefully there will be many more.
Difficult to navigate. User interface seems outdated and clunky.
Great site with items that are somewhat difficult to get elsewhere.
Relatively easy to navigate and locate books- have not used much of the filters
Easy to order. Please ship quickly and I'll promote with another 5 stars. Thank you.
Item was listed "bonded leather" but at checkout it said "hardcover".
You have a lot of option to choose from and the process is easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.