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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to order. Good price for new books. Awaiting the books to start reading the series.
So far, so good. I'm so glad I found this book at such a reasonable price.
Title search and order completion were easily accomplished.
Would have liked to see the full cast listed in the description, but am trusting the source that it is the same "Painted Lady" I saw on Masterpiece Mystery.
Quickly found my desired book, quickly recovered my (ancient) information, and quickly purchased the book. A+.
Only issue is that it said I could select a shipping option at checkout but I was not given that option.
Easy to navigate the site. Found what I was looking for right away. Don't change a thing!
Can always find the titles looking for on Alibris site!
Quick and easy. Found both books right away. Great.
Dreadful shopping cart experience. Multiple charges to my credit card for a single item.
It's frustrating to not see my free shipping show up while I'm putting my credit card info into the payment section. Shipping should show up as free immediately if my purchase qualifies for free shipping.
We are always pleased with the selection and quality of books we buy from you.
There are some awkward steps and awkward page layouts in your website
This book is the least expensive I looked around! Thank you Alibris.
The Website works perfectly, easy to use, many payment options are available, including PayPal credit, bank account, and credit cards.
Great options, simple checkout. Always has what I'm looking for.
Shippng sure is high. The coupon offer is really a come on. If i had lots of money to spend on books I might not spend $50 on alibris
Great price for my favorite philosopher/theologian.
Price changed within few minutes of my trying to order item before logging in.
Thank you, we have been looking for this book for a long time.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.