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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
You must work on a solution to consolidate the shipping costs! There is no incentive to buy more if the cost of shipping exceeds the cost of the products by 1 ½.
Or run a sale where the shipping costs are consolidated. Something, but this is getting old.
Love the fact that I'm getting not only preowned books but at really great prices as well! Sustainability at its finest!
I repeatedly have login issues with your site (password resets do not work---I logged in today by creating a new account, which, surprise, was magically connected to my existing account). I had sent one request for assistance, to which I got no reply. And, I have just sent another. Both your Website and your customer are broken and need some attention.
The website is so easy to maneuver, prices are great, and shipping is fast. I am never disappointed.
Good experience and best price I found online... Plus it isn't Amazon which is a huge plus to me hahaha
I found the book I was looking to purchase, as it is not available in an electronic reader-format. I put the book in my e-cart, made my purchase, and I'm pleased with the process.
Books that come from the same place don't bundle :(
Alibris should help with shipping costs, by suggesting when a book is available with another seller for books already in shopping cart.
You provide a wonderful, comprehensive site and I am thrilled to have found the books selected to help my daughter in her medical studies.
Website is easy on the eyes. Option to check out as a Guest is a plus.
Quick, often receive what I order without any problems
Almost always find what I am looking for, quick and easy shopping!
What can I say? It will take me longer to type this message than to buy a wonderful book at a great price. Alibris gives me a list of option which are easy to compare. Paypal checkout if offered too., I can't think of any improvements.
It would be great that sellers discount shipping costs when two or more items shipped to same address
My experience has been very unsatisfactory. You do not allow a choice among credit cards, so I continually have to re-enter credit card info - switching between business (where I get reimbursed) and personal. But this time, the order (for Carlo Rovelli, *Helgoland*) got placed before I was even aware of being in the cart. I received BOTH a message saying there was something wrong with the order because the cart was empty, AND a confirmation of the order indicating it had been placed - but on the WRONG credit card, because I had no opportunity to change the card info. I have increasingly been going to Abebooks due to not wanting to face these issues.
Stephen L. Talbott
I really like alibris! They offer very affordable prices and they're shipping is fast and efficient. :)
Listings are easy to read and many choices for each book!
This is a really good place with a value for their prices!
This is the 2nd time I have ordered with Alibris. It is becoming my favorite online book store.
I appreciate not being required to create an account. Please indicate that the create account option also allows guest purchase without creating an account.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members