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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy and quick, Hopefully the shipping is the same!
While the low prices are considerable and unimpeachable, I'm very annoyed with the high threshold for most coupon codes and the fact that those thresholds only count the item totals instead of the order totals, especially considering that the emails I get about them say they're counting the order totals. Thus, including taxes and shipping, the actual cost required to use the coupon codes is considerably higher than advertised.
Very good. Just had a tough time finding all books in series. I had to have names of books instead of just typing in cape light series from Thomas Kinkade and Katherine Spencer.
It's been quite some time since I ordered a. Book from Alibris; your checkout process made it easy to edit COA and payment info. I don't need this read yesterday, so a bit of a wait for delivery isn't a big deal.
Super easy and clear website. Appreciate the help in saving money.
Adding and finding books was really easy. Very affordable.
Easy search to find what I want and quick checkout. Reasonable prices
:): ) :): ) :): )
I was traveling in my car while placing my order by phone
I am new to Alibris and have had very good experience so far. The sellers have very good ratings and all of the books I have received so far have been true to their descriptions.
Easy, great prices, new / very good products promised for good prices.
Appreciate you are giving buyers to purchase books for a cheap price!
Easy to follow website. Extremely easy to find stuff. And the checkout process was a breeze.
It was easy to get the book I wanted (I hope) but I needed a certain copy and hope this is good for school.
I was just forced to share my feedback on websites, without telling me how much you share, like my name? Etc? Otherwise I couldn't check out. Dropping a star.
You offered PayPal so for me it was quick and easy!
I cannot give too high a rating, a higher rating will depend on how soon this ships and if condition meets the description.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.