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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Nice selection for so little money! Wow and thank you!
Needed these books! So grateful I could find them at the price I desired. Merry Christmas & A Healthier New Year 2022 for ALL!
I've never been disappointed with any of my purchases from Alibris.
Great selection, ships world wide, great prices and many choices thank you!
Shopping experience easy. Very disappointed in the cost of shipping.
You lost two orders I was making. I buy books on Abe rather than Alibris for that reason. You are hopeless.
I may have paid more for faster shipping, but didn't see where that was offered.
The first book I tried to buy, for about $12, the shipping said it would be $4.49, but after putting in all details, it quoted $16.99, for standard domestic shipping. That's absurd.
I sent a message to the seller, and they said they're just a third party, and don't handle shipping costs...!
I then ordered the books from another seller, and one was cancelled...? Though still apparently in stock when I looked again for replacements.
On my second to last try, I again got the crazy shipment price of $16.99 for a single paperback book.
But, after trying another, I got the right price.
You need to sort out those delivery charges. It is completely inconsistent.
I'm trying hard not to use Amazon, but this experience made it that much harder.
Please do not just send me a coupon.
Nice. Quick. Too many sneaky boxes to uncheck in order to prevent junk email. I'm sure unchecking them all still won't prevent unwanted emails from coming anyway. Never does.
Good selection but if shipping from one seller there should be different options for shipping.
Awesome, so far. Pretty new user, but seems to work like Half.com/Ebay did back in the day.
First time here, seemed really easy... kind of like the old Half.com. I will probably be back many more times.
The website was a lot easier to use this time... to be fair haven't used this site for several years.
I was trying to add a new shipping address to this order and and it kept bringing me back to shipping and wouldn't let me get to billing. Ordering this book was a real hassle which usually doesn't happen on this website. Do NOT use my real name on public websites (Sitejabber, Google, and others).
Shipping very high. $3.99 for EACH book?! That's almost TWICE as much as the order! Times as much
Easy, and I hope will be reliable, reasonable prices
Nice list of used books to choose from after I chose a title
Multiple copies of an old release book to choose from.
Easy, logical progression from selection to payment.
Found what we needed quickly and checkout as guest was very easy.
First time and learning how your system works, worked to stay within a budget. Did pretty well! Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.