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AlibrisReviews 107,545

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,199
shipping
11,189
quality
11,183
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Nice selection for so little money!
December 26, 2021

Nice selection for so little money! Wow and thank you!

Date of experience: December 26, 2021
Georgia
1 review
0 helpful votes
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Needed these books!
December 26, 2021

Needed these books! So grateful I could find them at the price I desired. Merry Christmas & A Healthier New Year 2022 for ALL!

Date of experience: December 26, 2021
Georgia
2 reviews
0 helpful votes
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I've never been disappointed with any of my purchases from Alibris.

Date of experience: December 26, 2021
Tennessee
1 review
0 helpful votes
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Great selection, ships world wide, great prices and many choices thank you!

Date of experience: December 26, 2021
Georgia
1 review
0 helpful votes
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Shopping experience easy
December 26, 2021

Shopping experience easy. Very disappointed in the cost of shipping.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
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You lost two orders I was making
January 25, 2022
Updated review

You lost two orders I was making. I buy books on Abe rather than Alibris for that reason. You are hopeless.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2021

Thanks very much
July 16, 2021
Previous review

Thanks very much

Date of experience: July 16, 2021
South Carolina
1 review
0 helpful votes
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I may have paid more for faster shipping, but didn't see where that was offered.

Date of experience: December 26, 2021
Spain
1 review
0 helpful votes
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The first book I tried to buy, for about $12, the shipping said it would be $4.49, but after putting in all details, it quoted $16.99, for standard domestic shipping. That's absurd.
I sent a message to the seller, and they said they're just a third party, and don't handle shipping costs...!

I then ordered the books from another seller, and one was cancelled...? Though still apparently in stock when I looked again for replacements.

On my second to last try, I again got the crazy shipment price of $16.99 for a single paperback book.
But, after trying another, I got the right price.

You need to sort out those delivery charges. It is completely inconsistent.

I'm trying hard not to use Amazon, but this experience made it that much harder.

Please do not just send me a coupon.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2021
Texas
0 reviews
0 helpful votes
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Nice
January 24, 2022

Nice. Quick. Too many sneaky boxes to uncheck in order to prevent junk email. I'm sure unchecking them all still won't prevent unwanted emails from coming anyway. Never does.

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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Good selection but if shipping from one seller there should be different options for shipping.

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
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Awesome, so far
December 25, 2021
Updated review

Awesome, so far. Pretty new user, but seems to work like Half.com/Ebay did back in the day.

Date of experience: December 25, 2021

First time here, seemed really easy...
December 16, 2021
Previous review

First time here, seemed really easy... kind of like the old Half.com. I will probably be back many more times.

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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The website was a lot easier to use this time... to be fair haven't used this site for several years.

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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I was trying to add a new shipping address to this...
January 24, 2022
Updated review

I was trying to add a new shipping address to this order and and it kept bringing me back to shipping and wouldn't let me get to billing. Ordering this book was a real hassle which usually doesn't happen on this website. Do NOT use my real name on public websites (Sitejabber, Google, and others).

Date of experience: December 25, 2021

Shipping very high
April 28, 2021
Previous review

Shipping very high. $3.99 for EACH book?! That's almost TWICE as much as the order! Times as much

Date of experience: April 28, 2021
Maine
1 review
0 helpful votes
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Easy, and I hope will be reliable, reasonable prices

Date of experience: December 25, 2021
Illinois
1 review
0 helpful votes
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Nice list of used books to choose from after I chose a title

Date of experience: December 25, 2021
Florida
3 reviews
0 helpful votes
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Excellent!
December 25, 2021

Excellent! Book was available; shipped in seconds!

Date of experience: December 25, 2021
Nebraska
1 review
0 helpful votes
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Multiple copies of an old release book to choose from.
Easy, logical progression from selection to payment.

Date of experience: December 25, 2021
Alabama
1 review
0 helpful votes
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Found what we needed quickly and checkout as guest was very easy.

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
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First time and learning how your system works, worked to stay within a budget. Did pretty well! Thank you!

Date of experience: December 25, 2021
Kansas
1 review
0 helpful votes
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December 25, 2021

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Date of experience: December 25, 2021