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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great, I found the book quickly and at a great price. I pray I will be happy with what I receive.
I always come here now where I used to go to Amazon. It was easy to find the book I wanted in the quality that was acceptable.
Almost bought this on Amazon, and then said... why in the world would I want to buy this from Amazon when I can use Alibris?
And that was pretty much that.
I never buy online. But it's a new year and you made it simple!
The experience was fast and easy, and the book was inexpensive.
I signed up for the email to get the $5 discount code but the price didn't change and I didn't see any code to post. Disappointing but the prices and the rest pf the experience were good.
Alibris makes it easy to find, sort and order the books I am looking for. Thanks!
Easy to navigate and offers reasonable charge to upgrade to trackable/expedited shipping.
You have what i wanted at a reasonable price, nice job.
Great to show options to save shipping. Might also look at "faster expected delivery" as another option.
Simple, no pressure to buy something else, and it was an option outside of mighty Amazon
Somewhat confusing that shopping cart is far above the items. You can't tell your item is in the cart. I found it though.
You make it easy! This is my first order so hope everything works OK
I purchased exactly what I wanted and at a very reasonable price.
Glad I could order the book which I hope I will receive before Jan. 19th when I am planning to attend a discussion about the book.
Pretty easy checkout. I use Paypal, and it only took a couple minutes to complete checkout.
New customer-So far so good. I have high expectations. My fingers are crossed
Everything is well organized -- it's easy to find what one is searching for.
I love shopping at Alibris. Great availability and smooth check out.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.