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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You advertised free shipping (with a purchase minimum) and still charged for shipping.
Our mail has been delayed due to weather, so we still have not received the previous order, but I don't think that's your fault.
I love your store! Easy to use and find the books and movies I'm looking for.
Free shipping and other coupons are next to impossible to get
Difficult to asses the edition of the book being purchased. Have to look carefully into each offer.
Very affordable, easy, and many options for any of my needs!
I don't understand why some items did not show a shipping charge?
The website is easy to use and there is always a variety of whatever you are looking for!
Interface is clean and easy to manage. Books are clearly organized and can be even further specified through ISBN number(s). Most books I have found use ISBN-13 and regular ISBN so be mindful of that when looking for particular editions of a book.
Overall, 10/10. Will shop using this site in the future.
I like that you let me choose replacement for unavailable copy
Was unable to get on your site because of "too many redirections" error with my Kindle Fire and Silk browser. Today I got in with a laptop running Chrome. By that time, coupon "JANUARY' expired--so I dumped some of my order. Letting you know so you can fix.
Always a good experience; I like supporting Alibris.
Excellent so far. You should state the shipping cost prior to going to full check out screen
They no longer tell me how many copies of a book in a single location! That feature was helpful! Now it seems to be gone! I hope you bring that feature back! Barbara Rogers
It was easy to find the book I needed. My professor showed me this site.
The order process went smooth. Now just waiting how the delivery process goes.
Alibris and its booksellers have never failed to deliver as promised. Good buys whether first editions or inexpensive options!
It was a pleasure that I could pay by credit card. The ordering went smoothly. Now I have wait to receive my ordered item. Thanks
The book was easy to find. Straightforward website. And no, I don't give a second thought as to the political correctness of that phrasing. Good website. I'll be back.
Average: always amazes me how a charge against my account happens almost immediately, but a return credit takes 5 days.
I've been using Alibris.com for years with outstanding results!
Found the book in online search. Price seemed fair. Easy process to checkout.
Thank you:-)
It was easy. Wished you had the whole set. Would have purchased them.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.