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AlibrisReviews 106,833

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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All is well except that I signed up for the $5 off for signing up and it doesn't show on my bill.

Date of experience: April 10, 2022
Illinois
1 review
0 helpful votes
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You offer a wide variety of good, hard-to-find books and movies, and it's important for people to support NON-Amazon companies. Unfortunately, your website is very problematic. It has constant glitches causing items in the shopping cart to be deleted, and it makes it very difficult to add items to an existing shopping cart. If you want to continue shopping, you must select that option immediately on the first screen, because if you view the cart first, there's no easy way to continue shopping. There needs to be "Continue Shopping" options on every page, including the checkout page. I would have gladly ordered more books, but there was no easy way to do that without jeopardizing the items already in the cart, so I just checked out. Also, if you have more than one tab open for the website, it shows zero items in your shopping cart on the other tabs, making it difficult to use. When the website is more user friendly, I will be happy to purchase products from you.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Pennsylvania
1 review
0 helpful votes
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Thanks
April 10, 2022

Thanks. I found what I wanted easily & price was good.

Date of experience: April 10, 2022
Florida
1 review
0 helpful votes
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Excellent, most economical, efficient, customer friendly, with a Huge assortment of books.

Date of experience: April 10, 2022
Massachusetts
1 review
0 helpful votes
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I would like to see the following information be easily displayed for each book: price, condition, publisher, seller. It's all there, but not in one place.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Nevada
1 review
0 helpful votes
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I son't understand why
May 10, 2022

I son't understand why - in 2022 - I can't save multiple CCs in my Alibris account. I sometimes buy books for work needs and sometimes for my personal reading, but I have to change the payment method every time I am changing purpose.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Minnesota
1 review
0 helpful votes
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Since i had not signed in yet, my cart was erased about an hour after I put in my last book. Please keep the cart active a little longer.

Date of experience: April 10, 2022
Illinois
1 review
0 helpful votes
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Once I signed into my account, the buying options of 2 cd's were more limited

Date of experience: April 10, 2022
North Carolina
2 reviews
0 helpful votes
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I have been searching for this book on several sites. Finding it on your site was a breeze!

Date of experience: April 10, 2022
Hawaii
1 review
0 helpful votes
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First time shopping and found a book I was looking for. Easy checkout!

Date of experience: April 10, 2022
Virginia
1 review
0 helpful votes
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More characters to make my review featured online in a quick message :)

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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All was fine except when I ordered the book. The screen went white. When I got the screen back, I had to re-enter my card info. That was not appreciated.

Date of experience: April 10, 2022
California
4 reviews
0 helpful votes
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Quick and easy to find the book I wanted and several...
April 10, 2022
Updated review

Quick and easy to find the book I wanted and several options were available.

Date of experience: April 10, 2022

I was looking for older books and found them on the...
August 5, 2021
Previous review

I was looking for older books and found them on the site which was easy to use.

Date of experience: August 5, 2021
California
2 reviews
0 helpful votes
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You are cheaper than Amazon when it comes to shipping. My only complain is searching books under the seller's banner. It only covers maybe three pages and I know the seller has more than three pages.

Date of experience: April 10, 2022
Michigan
1 review
0 helpful votes
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A relatively inexpensive way to add to my book collection. I told my wife we have too many books. I am worrying about the load on our house structure. She said we need a bigger house.
We are two people living in a four bedroom house.

Date of experience: April 10, 2022

Mildly annoying
April 8, 2022
Previous review

Mildly annoying.

Date of experience: March 9, 2022
New Jersey
1 review
0 helpful votes
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This is a gift so can you please NOT include an invoice. Thanks!
And thank you also for carrying/selling this book!

Date of experience: April 10, 2022
Ohio
2 reviews
0 helpful votes
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Found the books I was looking for a very reasonable prices.

Date of experience: April 10, 2022
Georgia
1 review
0 helpful votes
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I've been with Alibris for years now.And always my...
April 9, 2022
Updated review

I've been with Alibris for years now.And always my first place I look for quality movies. They are fantastic and always recommend Alibris to my friends when they are looking for movies and great prices

Date of experience: April 9, 2022

Alibris is my all time fav place to buy my movies
December 28, 2021
Previous review

Alibris is my all time fav place to buy my movies. Always find what I'm looking for. Reasonable prices and they come fast.

Date of experience: December 28, 2021

I've been a customer of Alibris for years now.And they...
December 30, 2020
Previous review

I've been a customer of Alibris for years now.And they are great. They always satisfy me.

Date of experience: December 30, 2020
Pennsylvania
1 review
1 helpful vote
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So excited to find exactly what I was looking for!
April 9, 2022
Updated review

So excited to find exactly what I was looking for!

Date of experience: April 9, 2022

Excited that you have the book that I was looking for!
June 21, 2021
Previous review

Excited that you have the book that I was looking for!

Date of experience: June 21, 2021
Hawaii
1 review
0 helpful votes
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I've just placed my order, we'll see, so far so good.

Date of experience: April 9, 2022