On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks for having multiple copies of books available.
You have a huge selection plus the books I was looking for.
Fast, easy, you had what I was lookin for.
Recent order of three books found one book in very bad condition though listed as good.
Your site seems to be a tad slow for when I look at a listing. I'd also like to search for listings based on distance
Took way too long. Wanted to checkout as a guest but not allowed to due to an existing account I haven't used for over a decade. What a pain!
Was able to find the book I wanted, in varying prices. Thought it would be hard to find!
Difficult to get the order to accept my address. Lost my order in the process twice. Quite frustrating.
Would be helpful to see shipping cost while shopping
Have not been here before, but enjoyed it- very clear, easy and lots of white space- thank you!
Easy to find my selections using the search area compared with other book sites because its more flexible.
You have all the books I needed today.
Although I made some errors, your ordering process is cumbersome and difficult to follow
Seems like a fair price for this old but great performance. Lost the album so this will have to do.
It was simple. I would have liked prices for alternative shipping to make it faster, though I probably wouldn't select one.
Found the title I wanted, and different prices and conditions were available.
Shipping cost was initially quoted very high; then when I finished entering payment and shipping information it went way down. I asked Alibris and received fast feedback that explained the issue (it already resolved itself; but the feedback explained the situation to me more fully, thanks).
Found exactly what i was looking for and it was an amazing price.
I was shocked that my shipping was more than my books! I had to remove books from my cart and buy them at Thriftbooks, who offers free shipping after you spend a certain amount. This is an idea for you, so as not to lose sales. I bought the books I did because they didn't have them. Otherwise you would have lost my entire sale, which would have been a shame.
Quite slick process: all steps clear. Not aware of coupons.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members